Field Service Technician

Job Title: Field Service Technician

Job Description

This individual will be responsible for installation, commissioning, maintaining, and troubleshooting cutting equipment and related machinery, at customer sites. This role supports team by ensuring equipment performs reliably, assisting with testing before shipment, and providing ongoing technical support.

- Customer facing role, requiring strong communication skills, professionalism, and the ability to work independently
- 50-60% travel, primarily in the U.S. All expenses paid + per diem

Great work environment - manager is from FSE environment and wants to maintain good work life balance for employees

- Opportunity to gain training and experience, want to help you achieve career goals and grow your skillset

Responsibilities

- Travel to customer sites to install, commission, and start up cutting equipment and systems
- Inspect, test, and verify equipment performance prior to delivery to ensure systems meet specifications and quality standards
- Technical support to customers remotely and onsite
- Create and update technical documentation, including manuals, schematics, and field service reports
- Troubleshoot mechanical, electrical, hydraulic, pneumatic, and control system issues on equipment in the field
- Read and interpret technical drawings, schematics, and manuals to diagnose and correct equipment problems
- Document work performed, parts used, and recommendations for future maintenance or improvements
- Support continuous improvement efforts by providing feedback on equipment performance and field issues

Essential Skills

- 2+ years of experience working with hydraulics / pneumatics
- Experience working on industrial equipment
- Strong knowledge of motors, gearboxes, belts, chains, and other power transmission components
- Experience with industrial electrical systems and troubleshooting.
- Ability to navigate PLC/HMI systems

"Nice to have" Skills & Qualifications

- Experience with polyurethane equipment is a plus.
- PLC troubleshooting is a huge plus
- Experience supporting customer acceptance testing and factory acceptance testing is beneficial
- Interest in growing into different departments or expanding technical responsibilities over time

Work Environment The role is based in a clean shop environment where equipment is assembled, tested, and prepared for shipment. Hands on interaction with cutting equipment, mechanical and electrical systems, and industrial control technologies such as PLCs and HMIs The shop floor is organized and clean, while customer locations may vary from highly controlled production facilities to more rugged industrial settings
Job Type & Location
This is a Contract to Hire position based out of Grand Rapids, MI.
Pay and Benefits
The pay range for this position is $32.00 - $36.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Grand Rapids,MI.
Application Deadline
This position is anticipated to close on Oct 6, 2026. About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without
regard to race, sex, age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any characteristic protected
by law.

If you would like to request a reasonable accommodation, such as the modification or
adjustment of the job application process or interviewing process due to a disability,
please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the
city and county of San Francisco, we will consider for employment qualified applicants
with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a
condition of employment or continued employment. An employer who violates this law
shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process,
including sourcing, screening, and evaluating candidates. AI helps assess applications
and qualifications, but final decisions are made by our hiring team. By applying, you
acknowledge and agree that your application may be reviewed using AI tools.