About this role

MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.

We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.

MacGregor – Let's shape the future together

Are you passionate about managing global ship guarantee plans, coordinating with yards and owners, arranging support engineers, and overseeing guarantee claims?

The Warranty team is looking to hire an ambitious and results-oriented team member ready to take the next step in their professional development.

More tasks and responsibilities

- Coordination of guarantee matters/claims

- Generate non-conformities

- Lead significant guarantee-related projects

- Provide technical support for guarantee claims

- Oversee guarantee costs and billing

- Process invoices

- Create orders in SalesForce

This role is part of our Global Services Division and working closely with New build teams. Reporting directly to the Operations Manager. This position is based in Shanghai, China.

What you’ll need to succeed

To succeed in this role, you should be a self-motivated, organized professional who thrives in fast-paced environments and continuously drives your own skill development.

Ideally you have:

- Experience in field operations

- Familiarity with RoRo equipment and the Marine industry

- Familiar with Google Workspace and SalesForce or open to learn

- Communication and organizational skills

- Customer oriented mindset

- Willingness to travel internationally from time to time

- Fluent in English language - both verbal and written

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally.

Values guide our daily decisions

- Customer Success: Our customer's success is our success. We focus on partnership, transparency, and accountability to deliver lifetime value.

- Passion to Improve: Always moving forward. We foster a growth mindset, encourage curiosity, and the courage to challenge the status quo.

- Winning Together: No one makes the difference alone. We emphasise internal collaboration and mutual trust to ensure we win as "One MacGregor."

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional information

Additional information Do you have questions regarding the role? Please contact Björn Stenemar, Operations Manager at [email protected] or +46706326300.

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!