Product Trainer, CoA ID

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

- Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, Revel, Denon, and Bowers & Wilkins
- Unite your passion for audio innovation with high-tech product development
- Create pitch-perfect, cutting-edge technology that elevates the listening experience

What You’ll Be Part Of

As the Product Trainer, you will be part of the Brand Activation team, helping to elevate HARMAN's brand presence and product awareness in Indonesia. This role combines training, engagement, and brand advocacy, with responsibilities that include delivering product training to retail and distributor partners, supporting product launches, and representing HARMAN at consumer and media events. Reporting directly to the Senior Manager, Brand Activation, you will contribute to creating compelling product experiences that drive customer engagement and business results.

How You’ll Make An Impact

- Plan Yearly, Quarterly and Monthly product training schedule based on the new product launch and campaign timing, and execute to promoters, retailers and distributors (by offline and online).
- Develop product training materials and soft skill training materials based on the direction of global and regional product team by understanding competitors’ benchmarking in the market.
- Measure and enhance promoter effectiveness by evaluating product knowledge, training adoption, and sales performance against targets across distributor-owned stores and key retailers. Use performance insights to improve customer interactions, recommend targeted coaching initiatives, and optimize promoter deployment.
- Analyze feedback of trainings conducted from promoters/retailers/distributors to improve the quality of future trainings.
- Articulate and deliver Harman product benefits as Master of Ceremony/Spokesperson to share advantages to consumers, media, reviewers through online/offline activities, and measure the performance of each activity (ex, number of viewers, engagement with audience, feedback from customers) and propose the actions for future activities.
- Oversee the localization and quality review of product instruction manuals and marketing materials, ensuring accurate translation, product relevance, and consistency with HARMAN's global messaging and brand guidelines.

What Makes You A Strong Fit

- Bachelor’s Degree in Product, Marketing, Communications or any related fields.
- Minimum 3 years of experience in relevant role or field.
- People-oriented, with good communication skills to build relationships and motivate people.
- Project management skills.
- Ability to monitor and report on training and activation activities, providing clear visibility into program performance, participant engagement, and business outcomes to support continuous improvement and decision-making.

Bonus Points if You Have

- Prior experience in Consumer Electronics or FMCG industries.
- Talent and aptitude to analyze and solve problems independently.
- Excellent oral and written communication skills.
- Experience in training staff across the country.
- Deep understanding of competitors and advancement in technology trends in the CE, IT and mobile fields.

Things To Know

- Be willing to travel. (10%)
- Any offer of employment is conditioned upon the successful completion of background reference checks.

What You Can Expect

- A hybrid work environment that balances flexibility with in-person collaboration, with most office-based roles onsite three days a week.
- Access to employee discounts on HARMAN (including JBL, Harman / Kardon, AKG, and others).
- Learning and development opportunities through our award-winning HARMAN University programs.
- An inclusive and diverse work environment that supports both your professional and personal development.

About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! (https://harmanglobal.avature.net/talentcommunity)

Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘@harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: [email protected]. (mailto:[email protected])
You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.
HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com (https://www.harman.com))
HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at [email protected] (mailto:[email protected]). Requests will be considered on a case-by-case basis in accordance with applicable law.