Senior Manager - Software Engineering

The U.S. Consumer Services and Enterprise Digital & Data Technology Team delivers strategic technology capabilities across digital experiences, AI/ML, marketing technology, enterprise communications and automation.

We are looking for a Senior Engineer II – MarTech Architecture, Adobe Journey Optimizer & Decisioning to lead the architecture, design and hands-on implementation of enterprise customer journey orchestration, personalization and decisioning solutions.

This role requires deep expertise in Adobe Journey Optimizer (AJO), AJO Decisioning/Offer Decisioning, Adobe Experience Platform (AEP) and Real-Time CDP (RTCDP), combining architect-level thinking with hands-on engineering, strong ownership, technical leadership and effective engagement with business and senior stakeholders.

- 12+ years of technology/software engineering experience, preferably across MarTech, personalization, customer engagement, CDP, journey orchestration or enterprise application development.
- 5+ years of hands-on Adobe MarTech/Experience Cloud experience, with architect-level expertise and strong implementation capabilities.
- Demonstrated experience delivering enterprise Adobe implementations, including substantial AJO/AEP solutions.
- Deep hands-on expertise in AJO, journey orchestration, personalization and Decisioning/Offer Decisioning.
- Strong expertise in AEP, RTCDP, XDM, datasets, Identity Service, Real-Time Customer Profile and segmentation.
- Working with knowledge of CJA, Adobe Data Collection, Web SDK, Mobile SDK, Adobe Analytics and Adobe Target.
- Strong understanding of customer identity, profiles, audiences, event-driven architecture and real-time personalization/decisioning.
- Strong hands-on experience with REST APIs, Postman, JSON, SQL and enterprise integrations.
- Experience with Agile engineering, CI/CD, automated testing and cloud-native technologies including Docker and Kubernetes.
- Strong understanding of software design patterns, security, performance and scalability.
- Proven ability to lead and mentor technical teams, influence across organizational boundaries and balance strategy, architecture and hands-on execution.
- Excellent problem-solving, ownership, executive communication, presentation and storytelling skills.
- Curiosity and willingness to adopt emerging technologies, particularly AI/Generative AI.
- Additional Technical Experience Preferred
- Experience in one or more of the following is advantageous:
- Java, J2EE, Spring Boot and enterprise application development
- Relational databases and GCP Big Query
- JUnit, Cucumber, TDD and BDD
- Enterprise REST APIs and web services
- React or modern web technologies
- Multi-threaded programming and data structures
- Cloud-native deployment and monitoring
- Bachelor’s or master’s degree in computer science, Computer Engineering, Engineering, Technology or a related discipline, or equivalent relevant professional experience. Advanced degree preferred.