Founder's Office Product & Analytics

ABOUT JODO:
Jodo is one of India's leading recurring payments companies, helping thousands of educational institutions and businesses automate collections. Backed by Tiger Global, Elevation Capital, and Z47, Jodo processes billions of dollars in payment volume annually.
We are building the infrastructure and products to make recurring payments seamless for businesses across India,
ABOUT COLLECT:
Collect is our recurring payments platform for businesses, helping merchants automate collections through UPI Autopay, payment reminders, and intelligent follow-ups.
We are building a product to transform how businesses across India collect payments.
EXPLORE OUR PRODUCTS:
Jodo : www.jodo.in (http://jodo.in) Collect : collect.jodo.in Download Collect : play.google.com/store/apps/details?id=in.jodo.collect.collect
ABOUT THE ROLE:

- We are looking for curious, analytical, and action-oriented individuals to join the Founder's Office and work directly with the founders on important product and business problems.
- This is a hands-on, generalist role spanning product, analytics, and customer engagement. You will speak to customers, understand their problems, analyse data, translate insights into product improvements, and work with business and engineering teams to bring those improvements to life.
- You should enjoy getting your hands dirty, whether that means conducting a customer interview, hosting a webinar, helping a customer troubleshoot an issue, or digging into data to understand what is happening.
- You will get the opportunity to learn how to build, sell, and grow a product by working across the entire lifecycle.

WHAT YOU'LL DO:
A. Customer Discovery & Engagement:

- Speak to customers regularly to understand their workflows, pain points, and feedback.
- Conduct customer interviews, product demos, and webinars.
- Help organise and set up stalls at industry events.
- Engage with customers on support queries and help resolve their problems.

B. Product & Execution:

- Convert customer feedback and insights into clear product requirements and PRDs.
- Work with engineering and design teams to take features from idea to launch.
- Coordinate with business teams to prioritise problems and drive product adoption.
- Ensure successful execution of product initiatives.
- Track new features after launch and identify opportunities for improvement.

C. Analytics & Insights:

- Extract and analyse data to understand customer behaviour, product usage, and business performance.
- Build dashboards and analyse funnels.
- Identify trends and unexpected patterns in data.
- Convert data into actionable insights and product recommendations.
- Measure the impact of product changes and experiments.

WHAT WE'RE LOOKING FOR:

- Customer-first mindset: Enjoy talking to people, asking questions, and understanding how they work.
- Analytical thinking: Comfortable extracting and interpreting data and presenting findings clearly.
- Structured problem-solving: Ability to break down ambiguous problems and develop actionable solutions.
- Bias for action: Willingness to take on different responsibilities, from data analysis to customer interactions and event support.
- High ownership: Take responsibility, follow through, and work independently without constant instructions.
- Strong communication: Ability to explain ideas clearly, write well, and engage confidently with customers and internal teams.
- AI-native mindset: Actively use AI tools for data analysis, research, workflow automation, and improving work quality.
- Learning mindset: Enthusiasm for learning product management, analytics, and business execution.

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Eligibility & Qualifications:

- 0–3 years of experience.
- Candidates from leading colleges.
- Fresh graduates are welcome.
- Familiarity with SQL, Python, or spreadsheets is a plus.

BONUS POINTS:

- Experience building a product, startup, or side project.
- Familiarity with SQL, Python, or product analytics tools.
- Experience in customer-facing roles, sales, consulting, or product management.

WHY JOIN US?

- Work directly with founders on important company priorities.
- Get exposure to the entire product lifecycle, from customer discovery to building and scaling.
- Take ownership early and see the direct impact of your work.
- Build products that solve real problems for thousands of businesses.
- Develop skills across product, analytics, technology, and business.

How to Apply :
Email your profile to : [email protected]
Company websites :

- Jodo: https://jodo.in
- Collect: https://collect.jodo.in