Restaurant General Manager - 7593 Chophouse

Job Responsibilities

- Oversee day-to-day operations, ensuring seamless service and high efficiency.

- Implement and uphold high standards in food, beverage, and service quality.

- Monitor and manage inventory, ordering, and cost controls to maintain profitability.

- Ensure compliance with health, safety, and liquor regulations.

- Supervise the maintenance and cleanliness of the venue, ensuring a stylish and inviting ambiance.

- Maintain an upscale hospitality atmosphere, providing a high-touch guest experience.

- Address customer inquiries, feedback, and complaints professionally and efficiently.

- Develop and implement strategies to enhance customer satisfaction and loyalty.

- Curate VIP and special guest experiences, ensuring premium service standards.

- Hire, train, and mentor a high-performing team, including front-of-house and back-of-house staff.

- Set clear performance expectations and provide ongoing coaching and feedback.

- Foster a culture of teamwork, professionalism, and service excellence.

- Manage scheduling, payroll, and labor costs effectively.

- Drive revenue growth through innovative marketing, promotions, and event planning.

- Analyze financial reports, budgets, and sales trends to optimize profitability.

- Implement cost-control measures while maintaining high-quality standards.

- Collaborate with the Director of F&B on financial goals, pricing strategies, and forecasting.

- Partner with the marketing team to develop and execute promotional strategies.

- Oversee event planning and execution, including private parties, and seasonal promotions.

- Engage with social media and marketing efforts to enhance brand awareness.

Qualifications

Qualifications & Requirements:

- Proven experience (5+ years) as a General Manager or similar leadership role in an upscale restaurant, bar, or hospitality venue.

- Strong knowledge of food, beverage, and mixology trends in high-end dining and nightlife.

- Excellent leadership, communication, and interpersonal skills.

- Solid understanding of P&L management, budgeting, and cost controls.

- Experience in luxury hospitality and VIP guest service preferred.

- Ability to work evenings, weekends, and holidays as needed.

- Passion for curating unique guest experiences and leading a high-energy team.

- Willing to be hands-on and work side by side with our employees.

- Uphold the established Company standards and policies.

- Food Manager Certification required.

Reunion Resort & Golf Club is an Equal Employment Opportunity and E-Verify employer. All applicants are subject to background checks. The EEO is the Law poster, and its supplement are available using the following links: EEOC is the Law Poster, and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position, please send an email to HR @ReunionResort.com .