MANAGER, APPLICATION SERVICES - 55000804

Requisition No: 884198

Agency: Department of Transportation

Working Title: MANAGER, APPLICATION SERVICES - 55000804

Pay Plan: SES

Position Number: 55000804

Salary: $124,471.62 - $145,216.89

Posting Closing Date: 10/11/2026

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STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

973 / Application Services

OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

FULL-TIME

CONTACT PERSON: Glendora Fortune

CONTACT PHONE NUMBER: (850) 414-4771

CONTACT EMAIL ADDRESS: [email protected]

ANTICIPATED HIRING SALARY: $5,319.30/biweekly / $138,301.80/annual

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Manager, Application Services / Office of Information Technology / Application Services

The Manager of Application Services provides strategic leadership and supervisory oversight for all Application Services staff, ensuring effective performance management, accountability, and adherence to IT policies and standards. The role oversees budgeting and IT expenditures, directs cross‑section projects and initiatives, and ensures alignment with approved timelines, scopes, and service‑delivery expectations. Working closely with the Chief Information Officer and other IT leaders, the manager contributes to enterprise‑level IT planning, guides departmental technology direction, and collaborates on Legislative Budget Requests. The position also partners with business and executive leadership to ensure IT services have the right processes, resources, and technologies in place to meet organizational goals while supporting statewide compliance with IT standards and procedures.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Where You Will Work:

Florida Department of Transportation
Application Services

3185 Blair Stone Road

Tallahassee, Florida 32399

Your Specific Responsibilities:

Provides supervisory oversight and administrative direction for Application Services staff, including communicating with, motivating, training, and evaluating employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Drives an organizational culture of accountability and continuous improvement while ensuring staff compliance with all applicable Information Technology (IT) policies and procedures. Prepares budget and monitors IT expenditures, including preparation of budget issues, overseeing purchasing activities, and monitoring funds and payments as necessary.

Leads and directs IT activities, projects, and initiatives across the Application Services sections to ensure consistency in planning and implementation strategies. Maintains strict adherence to approved project budgets, established timelines and deadlines, and defined project scope. Establishes and maintains high performance standards and expectations for service delivery across all sections.

Work with the Chief Information Officer and other information technology managers to develop and advance a strategic approach to designing, delivering, managing and improving the way information technology is used within the Department. Contributes to enterprise-level IT planning and provides bureau-level insight to inform departmental technology direction and investment decisions. Participates in the preparation, tracking, and coordination of Legislative Budget Requests, collaborating with the CIO and other IT managers to develop, justify, and align budget requests with departmental IT priorities.

Communicate and collaborate with business managers and executive management to ensure that the levels of service for information technology activities have the right processes, people and technology in place to meet business goals.

Participate in the development of and compliance with standards, policies, and procedures for information technology for the Department and the State Enterprise.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:
Knowledge of IT procedures, concepts, techniques, and application architecture principles. Knowledge of IT governance frameworks. Knowledge of project management principles, best practices, and the value of delivering projects on time and within budget. Knowledge of cloud computing concepts, platforms, and emerging technology trends. Knowledge of State of Florida and Federal rules, laws, and statutes. Knowledge of the Legislative Budget Process. Skill in strategic planning and enterprise-level IT decision-making.

Skills in:

Skill in problem solving and issue resolution. Skill in verbal and written communication, interpersonal relations, conflict resolution, stakeholder management, and customer service. Skill in the coordination and management of budgets.

Ability to:

Ability to supervise, lead, motivate, and work with diverse groups of people. Ability to plan, organize, coordinate, and prioritize work assignments across multiple sections or teams. Ability to balance multiple demands and work effectively in a fast-paced, deadline-driven environment. Ability to apply creative thinking, sound judgment, and best practices to solve complex technical and business problems and make recommendations. Ability to develop and deliver presentations and manage documentation in accordance with the Department's standards. Ability to interact, collaborate, and maintain effective professional relationships with customers, technical staff, and all levels of management.

The State’s total compensation package for employees features a highly competitive set of employee benefits including:

- Health insurance (over 90% employer paid)

- $25,000 life insurance policy (100% employer paid)

- Dental, vision and supplemental insurances

- State of Florida retirement package

- 10 paid holidays a year

- Generous vacation and sick leave

- Career advancement opportunities

- Tuition waiver for public college courses

- A variety of training opportunities

- Employee Assistance Program (EAP)

For additional benefit information available to State of Florida employees, visit: https://www.mybenefits.myflorida.com/

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.