Insurance Coordinator

Job Title: Insurance Coordinator Job Description
This role focuses on supporting patients during their treatment window by providing educational assistance and patient support in both English and Spanish. The position involves educating patients on insurance plan options, specifically Medicare Advantage and Insurance Education and Premium Support. Responsibilities include reviewing educational handouts, assisting with eligibility paperwork, and ensuring patient understanding of insurance options.
Responsibilities
- Meet with identified patients during their treatment window to provide support and education in English and Spanish.
- Review insurance plan options with patients, focusing on Medicare Advantage.
- Connect patients with independent insurance brokers for enrollment support.
- Support patients in completing eligibility paperwork and document completion for insurance.
- Engage in administrative tasks that require direct interaction with patients in Kidney Care clinics.
- Organize paperwork and maintain detailed notes on patient engagement activities.
- Participate in daily virtual meetings with the supervisor/team and provide daily patient contact reports.
Essential Skills
- Proficiency in both English and Spanish.
- Ability to travel between different clinics in an assigned geography.
- Comfortable with direct patient interactions in a healthcare clinic setting.
- Strong organizational skills for managing paperwork and patient notes.
- Basic understanding of health insurance.
Additional Skills & Qualifications
- Experience with customer service and insurance verification is preferred.
- Familiarity with insurance support processes.
Work Environment
This position is a non-clinical, field-based role situated within clinics. The initial support engagement is expected to last 60-90 days from mid-October through mid-December, with potential for extension into 2027. There is an opportunity for transition into a full-time Insurance Coordinator role. Traditional business hours apply. The role requires travel to different locations across Texas, including Austin, North Houston, West Texas, San Antonio, The Valley, and Laredo.
Job Type & Location
This is a Contract to Hire position based out of Austin, TX.
Pay and Benefits
The pay range for this position is $17.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Austin,TX.
Application Deadline
This position is anticipated to close on Oct 5, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.