Partnership Manager, Agency

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# Primary Details
Time Type: Full time

Worker Type: Employee

Partnerships Manager, Agency

- Location: Sydney or Melbourne
- Type: Permanent, full time
- Hybrid role, Happy to talk flexible working

The opportunity

We’re looking for a Partnership Manager to join our Agency Partnerships team. In this role, you will support the Senior Manager and be accountable for delivering effective and efficient customer service to our underwriting agency business partners, helping to achieve growth and underwriting profit.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

In this role, you will:

- Support the development and implementation of strategies to drive Agency portfolio performance and attract new agency partners
- Monitor portfolio results, identify trends and opportunities, and implement recommendations and corrective actions
- Manage portfolio performance responsibilities with a strong focus on P&L outcomes
- Build strong networks and relationships with internal stakeholders and Agency partners
- Maintain a deep understanding of current market conditions and foster relationships across the insurance market
- Ensure risk, governance, regulatory and personal accreditation requirements are met
- Represent QBE with external parties and role model QBE’s values and leadership capabilities

About you

To be successful in this role, you will:

- Demonstrated P&L and performance management experience, including managing portfolio results and key financial metrics
- Broad knowledge of insurance and business development, with intermediary insurance, coverholder management or underwriting experience highly regarded
- Strong financial acumen and the ability to analyse results, identify trends and recommend improvements
- Working knowledge of risk management, governance and regulatory requirements
- Strong influencing, relationship-building and communication skills
- Effective problem-solving skills and the ability to deliver agreed priorities
- A self-motivated, performance-driven approach with a strong work ethic and ability to work independently and collaboratively

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

·         ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

·         Life Leave, supporting the life events we all experience, leaving your annual leave for rest

·         18 weeks’ gender-equal flexible leave for all new parents, including paid super

·         A range of discounts on insurance products, car hire, hotels, goods and services

To learn more about benefits of working with us, click  here .

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

·         2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program

·         Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion

·         Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

APPLY NOW and let’s make it happen!

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.

Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]

Skills:
Business Development, Business Management, Business Partner Management (BPM), Client Counseling, Communication, Cost Management, Critical Thinking, Customer Service, Distribution Management, Intentional collaboration, Managing performance, Problem Solving, Product Management, Stakeholder Management, Strategic Leadership

Application Close Date: 12/10/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.