Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

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Specialist, Product Management
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Overview
The Services team is a key differentiator for Mastercard, providing cutting-edge products and services that help our customers. Focused on thinking big and scaling quickly around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business experimentation (Test & Learn), and data-driven information and risk management services.

Test & Learn
As a member of the Business Experimentation & Optimization Product Management team, you will help shape the evolution of Test & Learn, an industry-leading experimentation platform that brings advanced analytic techniques to businesses and users around the world. Test & Learn development today spans front-end, analytic, and technical investments; the team is rapidly building new products, improving existing capabilities, and expanding how Test & Learn is delivered to clients.

Position Responsibilities
• Product Manager for Mastercard’s Test & Learn product, an analytic platform used by the world's largest organizations to make multi-million-dollar decisions.

• Develop product strategy derived from user research, market trends, customer pain points, and commercial priorities.

• Translate a deep understanding of our users into an actionable roadmap. Leverage user research, market research, sales/marketing expertise, and usage data to inform priorities.

• Own end-to-end feature development. Identify and prioritize problems, define use cases, design solutions, write requirements, support development and testing, and measure impact to inform future decisions.

• Work as a part of a cross-functional product team to bring ideas to life. Work together with UX designers, engineers, and other product managers to improve our products.

All About You
• Can work closely with cross-functional partners like engineers, designers, sales and marketing as well as users.
• A quick learner with the ability to multi-task in a team environment, not afraid to ask questions and make decisions. Enthusiastic, effective team member and mentor.
• Broad strategic thinking skills, adept in translating product vision/strategy into an actionable roadmap. Creative problem-solver, can balance competing needs and prioritize thoughtfully.
• Strong professional presence. Excellent interpersonal, written, and oral communication skills.

• 2-3 years of professional experience in a similar role, or equivalent.
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Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.