Senior Project Manager, PMO

Job Role: Senior Project Manager, PMO

Job Type: Full Time, Permanent

Location: London or Peterborough , Hybrid (3 office days a week)

Role purpose :

The Senior Project Manager   is responsible for   the   end   to   end   delivery of complex business and technology change initiatives , ensuring successful outcomes across cross   functional teams in a   fast   paced   environment. The role combines strong delivery   focus ,   financial   management , and stakeholder engagement to ensure projects land on time, within budget, and to a high standard of quality.

They will work closely with senior stakeholders—including   C Suite —providing clear updates, managing risks, and ensuring that all change activity aligns to business strategy and governance standards.

This role will   oversee   multiple   concurrent   projects , balancing   competing priorities, resources, and timelines ,   while   maintaining   strong stakeholder alignment .

Key accountabilities :

Project Delivery

- Lead and manage complex, multi disciplinary business and technology projects,   including digital transformation implementations ,   ensurin g   delivery on time, within scope, and within budget

- Shape, scope, and mobilise new initiatives, guiding teams through business case development, planning, financials, and mobilisation into full change programmes.

- Develop comprehensive project plans, defining scope,   objectives , and deliverables. Create timelines, budgets, and resource allocation strategies .

- Define   key project milestones and complete overall reviews, conduct   r elease   r eadiness reviews, Business Go/No-Go reviews and capture key lessons learned

- Oversee concurrent projects, balancing competing priorities, resources, timelines, and stakeholder expectations.

- Work closely with key internal teams and stakeholders to ensure successful project delivery and transition to BAU

Stakeholder Communication

- Identify , engage, and manage key stakeholders across the project lifecycle, ensuring   strong communication   and alignment.

- Provide clear,   accurate , and   timely   updates, escalating risks and issues that may   impact   delivery or benefits realisation.

- Confidently communicate at all levels, including SLT and Board, providing   well - structured   summaries and presentations.

Governance , Reporting   & Best Practice

- Develop, design, and   maintain   project plans, financial controls, documentation, and reporting artefacts in line with PMO governance.

- Ensure adherence to best practice delivery standards and contribute to continual improvement of PMO frameworks and tools.

- Support the evaluation, initiation, and shaping of new project ideas into   viable , well   defined delivery programmes.

- Apply   appropriate delivery   methodologies (Waterfall, Agile, hybrid), ensuring effective governance, RAID management, and reporting.

- Ensure compliance   with policy,   audit   and legal requirements such as Health & Safety, GDPR, and follow company policies

Risk, Issue and Dependency Management

- Identify   potential risks and develop strategies to mitigate them. Monitor and address issues as they arise to keep the project on track.

- Manage   cross team   dependencies, coordinate internal and external resources, and address blockers.

- Quickly   identify   and address project-related issues and obstacles. Use critical thinking and problem-solving skills to find effective solutions.

- Ensure continuous quality control and issue management throughout project execution.

Leadership & Team Development

- Lead   cross- functional   project teams, fostering high performance and collaboration.

- Provide guidance and mentoring to junior PMO team members, supporting capability development.

- Role model positive,   collaborative   and agile ways of working with all areas of the business with clear thinking and   strong communication , being able to lead working groups to   facilitate   resolution of issues and blockers to delivery

Role-specific experience and skills

- Proven experience managing complex , cross functional   business and technology change projects or digital transformation programmes ,   across multiple business units,   markets   or geographies

- 5+ years of   experience in project management, preferably in a senior role

- Strong leadership capabilities with   a track record   of guiding   cross functional   programmes and large stakeholder groups.

- Advanced project planning, budgeting, and financial oversight skills.

- High   proficiency   in project management tools and methodologies (Agile, Waterfall, hybrid).

- Excellent communication, negotiation, and presentation skills, including experience with senior leaders   and clients

- Excellent   organisational skills, including multitasking and time-management

- Solid understanding of   risk management and quality assurance   practices

- Hands-on experience with project management methodologies and tools across both waterfall and agile   with the ability to apply or blend approaches based on context

- Ability to   anticipate   delivery risks and   portfolio level   conflicts   using   practical experience and sound judgement

- Experience using   Smartsheets   or similar Project Management tooling

- Professional   certifications such as   PMP / PRINCE2   / AGILE   are   advantageous

General experience   and personal qualities

- Demonstrates a proactive, hands-on approach with a   willingness to ’roll up sleeves ’,   when needed

- Strong commercial acumen and ability to apply solid commercial judgment

- Results / target oriented

- Exceptional time management skills

- Be self-motivated, driven by   a high level   of initiative

- Be   a strong team   player, communicate effectively and   confidence in managing   escalations

- Self-aware, open-minded with a high degree of personal and professional integrity

- Committed to   delivering exceptional customer service

- Continuously strive s   for improvement ; to look for best practice and evolve ways of working to ensure best   possible results

- Approachable and supportive, promoting an   ‘open door’   culture

Why Travelex?

To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on.

Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.