About this role
If you are someone with mechanical ability, a desire to help others and a valid drivers license, this position might be for you. Stavros is looking for people with mechanical skills and a valid drivers license willing to take an intensive paid training on wheelchair repairs. The ideal candidate once trained will repair wheelchairs, at the homes of people with disabilities and our workshop and make deliveries of loaner wheelchairs and parts. We will provide training. This position helps people with disabilities live in the community, by providing needed repairs and loaners.
This position is full time (35 hours per week) in person out of Stavros Amherst office with most days being spent on the road doing wheelchair repairs and deliveries/pick up of parts or wheelchairs. The schedule is Monday through Friday 9am-4:30pm with Benefits
Job Responsibilities
Responds to service calls and makes quality repairs in various environments including the Amherst workshop, out in the field and in consumer homes
Repairs equipment per factory and clinical specifications
Maintains loaner fleet including cleaning, simple repairs, battery check and overall condition of the chair prior to distribution
Provides assistance as needed with inventory control and counts for all custom, special orders and stock items processed
Delivers equipment as directed by operations including fitting, instruction, compliance, and customer service requirements
Accurately complete and maintain all required service documentation, mileage logs, vehicle inspection forms, repair records, and Job Route Tracker entries in accordance with program procedures and timelines
Regular monitoring and reporting of services/ maintenance required for optimal condition of Wheelchair Operations vehicles
Any other assigned duties as requested by Repair Tech Supervisor
Qualifications
Required Qualifications
Valid drivers license and reliable personal vehicle; excellent driving record with no violations for past two years.
High School Diploma, GED, or equivalency certificate
Mechanical aptitude and ability, with experience performing mechanical or electrical equipment repairs.
Ability to work independently and problem solve
Ability to communicate effectively professionally and efficiently over the phone or in person; strong attention to detail
Computer proficient Including Windows 11, excel and email
Ability to multi task Preferred Qualifications
Bilingual literacy: English/Spanish
Familiarity with HIPAA or related information security and privacy practices
Experience working with people with disabilities or home-based support services
Physical Demands
Driving to and from appointments - Frequently
Meeting Consumers Face-To-Face - Frequently
Attending trainings and meetings - Frequently
Ability to lift to 50 lbs - Frequently
Daily Documentation - Frequently