About this role
BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.
YOUR RESPONSIBILITIES:
- Handle customer claims with accuracy and efficiency
- Create and maintain packing lists
- Monitor and coordinate sample deliveries
- Handle customer claims and support ad hoc tasks
- Assist in preparing seasonal sales presentations and product catalogues
- Support in office adminstration, e.g. document handling, office supply, mail and guest support
YOUR EXPERIENCE AND COMPETENCIES:
- Currently enrolled in a Bachelor´s or Master´s degree
- First experience within a customer service field is an advantage
- A well-organized, service-oriented way of working to resolve issues
- Positive attitude and hands-on mentality
- Proficiency in MS Office
- Excellent communication skills, verbal and written, in Polish and good English skills
WE OFFER:
BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application!
Please hand in your application in English.