Lane Monitor

This position is responsible for attending meetings as required, accurately and efficiently operate a Scoring System and closing games for all guests, when necessary, ensure all bowling equipment is always in proper working conditions, possess a strong attention to detail, and maintain the cleanliness of the bowling center. Communicate with guests and answer questions. A Lane Monitor is expected to be able to work by himself/herself without close supervision, and willing to work irregular hours and days including overtime, weekends, holidays, and night shifts.

JOB DUTIES AND RESPONSIBILITIES

- Ensure all bowling equipment (i.e., bowling balls, shoes, and furniture) is in proper working condition at all times.

- Accurately and efficiently operate the Scoring System, starting and closing games for all guests when necessary.

- Attend and participate in all meetings.

- Maintains professional and productive atmosphere as well as a positive attitude .

- Adhere to departmental policies and procedures ensuring the highest levels of customer service.

- Maintain the cleanliness of the bowling center and surrounding areas.

- Communicate with guests professionally, answering questions and helping when possible.

- Report to work as scheduled and/or requested.

- Performs other duties as assigned or requested.

Qualifications

JOB QUALIFICATIONS

- Must be at least 16 years old.

- Previous experience working in the hospitality industry or bowling setting preferred.

- Must possess excellent time management, problem solving and organizational skills with the ability to prioritize and complete tasks quickly and efficiently.

- Must be able to work all shifts including holidays, nights, and weekend hours as business needs dictate.

- Ability to work under pressure in a high-volume outlet, maintaining a clean, stocked, and organized section while adhering to department standards.

- Ability to read, interpret, and comprehend work assignments and operating manuals as well as understand and carry out verbal and written instructions.

- Ability to effectively communicate with staff, supervisors, visitors, vendors, and the public.

- Ability to establish and maintain cooperative working relationships and work independently in the absence of supervision.

- Must have excellent oral and written communication skills including the ability to listen and respond to questions effectively while presenting information in a clear and professional manner.

- Must possess a strong attention to detail and the ability to multi-task.

- Must be well groomed.

PHYSICAL REQUIREMENTS

- Regularly required to reach with hands and arms above and below shoulder level.

- Frequently required to stand, walk, bend (at neck and waist), stoop, twist, squat, kneel, crawl, climb, push, and pull, and use hands to finger, handle, or feel objects, tools, or controls.

- Simple grasping as well as repetitive use of hands.

- Frequently required to talk or hear.

- Frequently required to lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.

- Specific vision abilities required include close, distance, color, and peripheral vision, and the ability to adjust focus.