Assistant Program Director, After School Programs

ABOUT NEW SETTLEMENT

The Crenulated Company Ltd. dba New Settlement Apartments (New Settlement) is a community-led, mission-driven settlement house rooted in the Bronx. For more than 35 years, New Settlement has worked with youth, families, residents, and community members in the Southwest Bronx to build resilience, expand opportunity, and strengthen neighborhoods through after-school education and youth development, workforce development and college readiness, health, fitness, and wellness programming, community organizing for better housing and safer schools, and arts, creative expression, and community-building initiatives.

Rooted in the Bronx, New Settlement stands with community members to break systemic barriers, advance justice, promote leadership, and strengthen neighborhoods. By ensuring agency around education, employment, housing, wellness, and creative expression, New Settlement helps cultivate an equitable society where individuals and families have the power to use their voice to create the change they wish to see.

POSITION SUMMARY

The Assistant Program Director for After School Programming supports the Program Director in the daily administration, supervision, and delivery of a high-quality DYCD-funded after-school program. The position helps ensure that programming is safe, inclusive, youth-centered, and consistent with the approved DYCD Work scope, program schedule, contractual requirements, and organizational policies.

The Assistant Program Director provides direct supervision and guidance to assigned program staff, monitors participant attendance and engagement, supports curriculum implementation, maintains required documentation, communicates with families and school partners, and assists with continuous quality improvement. In the Program Directors absence, the Assistant Program Director assumes responsibility for daily site operations and serves as the primary on-site contact.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Program Operations and Compliance

- Support the day-to-day operation of the afterschool program, ensuring services are delivered in accordance with DYCD contracts, program goals, enrollment targets, regulatory requirements, and organizational policies.

- Monitor program activities, participant supervision, staffing ratios, facility readiness, and daily site operations to ensure a safe, organized, and high-quality program environment.

- Assist with program opening and closing procedures, special events, and overall site coordination.

- Serve as the primary site leader in the absence of the Program Director, ensuring continuity of program operations, supervision, compliance, and participant safety.

- Support compliance with all applicable requirements of DYCD, DOE, DOHMH, OCFS/SACC, and other regulatory agencies.

Program Quality and Youth Development

- Support the implementation of engaging, age-appropriate programs that promote positive youth development and incorporate social-emotional learning, literacy and academic enrichment, STEM (science, technology, engineering, mathematics, and arts), physical activity and healthy living, leadership and life-skills development, college and career awareness, and arts, recreation, and cultural enrichment.

- Review program plans, conduct observations, and provide coaching and feedback to staff to ensure high-quality instruction and participant engagement.

- Support the Program Director in creating opportunities for participants to share their interests, influence program activities, assume leadership roles, and provide meaningful feedback on their program experience.

- Foster an inclusive, welcoming, and supportive environment that meets the diverse needs, abilities, identities, and interests of participants, and collaborate with the Inclusion Coordinator and other designated staff to ensure appropriate accommodations and meaningful participation for all youth.

- Assist with continuous quality improvement efforts, including corrective action plans, monitoring follow-up, and implementation of program enhancements.

Staff Supervision and Development

- Provide supervision, guidance, scheduling support, and daily oversight to frontline staff, interns, and volunteers, ensuring adequate staffing coverage and compliance with required participant-to-staff ratios.

- Assist with staff recruitment, onboarding, training, professional development, and performance management.

- Monitor staff attendance, preparedness, professional conduct, and compliance with organizational and regulatory requirements.

- Support coaching, documentation, and corrective action processes as needed.

- Ensure staff understand and adhere to safety procedures, mandated-reporting requirements, and participant supervision expectations.

Participant Engagement, Attendance, and Family Partnerships

- Monitor participant enrollment, attendance, participation, and retention to ensure compliance with contractual requirements and achievement of program enrollment and participation goals.

- Oversee the accurate collection, review, and timely entry of attendance and enrollment data, regularly monitoring attendance trends, absenteeism, lateness, and participation rates, and addressing discrepancies or areas of concern.

- Develop and implement strategies to improve participant engagement, attendance, and retention, including outreach to families, follow-up regarding absences or inconsistent attendance, identification of barriers to participation, and implementation of re-engagement strategies.

- Support recruitment, enrollment, orientation, and retention efforts, maintaining accurate enrollment records, participant files, and waitlists, and ensuring enrollment and rate-of-participation requirements are met.

- Establish and maintain positive relationships with participants and families by communicating program expectations, attendance requirements, participant progress, upcoming events, and available support services; responding to questions and concerns; and elevating significant issues as appropriate.

- Support family engagement initiatives, including orientations, workshops, conferences, celebrations, and other program events that strengthen participant and family connections.

- Collaborate with school personnel, community partners, and service providers to support participant success, align program activities with school-day priorities, expand resources and opportunities for participants and families, and facilitate referrals when additional support is needed.

- Prepare and share attendance, enrollment, and participation reports with program leadership and recommend strategies to strengthen participant engagement, retention, and overall program outcomes.

Safety, Behavior Support, and Incident Response

- Ensure the safety, well-being, and active supervision of participants throughout all program activities, including arrivals, transitions, field trips, special events, and dismissal.

- Implement and reinforce positive behavior-management and restorative practices that promote a supportive, inclusive, and respectful program environment.

- Respond promptly and appropriately to behavioral incidents, injuries, medical concerns, family complaints, and emergencies, ensuring timely communication with program leadership and required stakeholders.

- Ensure incidents are properly documented, reported, and resolved in accordance with organizational policies, DYCD requirements, and mandated-reporting obligations.

- Support emergency preparedness efforts, including drills, evacuation procedures, crisis response protocols, and staff training.

- Maintain the confidentiality and appropriate handling of participant medical, behavioral, emergency, and accommodation-related information, and support the safe planning and execution of field trips and off-site activities.

Data Management and Administrative Support

- Maintain accurate, organized, and confidential program records, including attendance, enrollment, incident documentation, family communications, staff compliance records, and other required program documentation.

- Ensure timely and accurate data entry, reporting, and recordkeeping to support contract compliance, program monitoring, audits, licensing reviews, regulatory requirements, and organizational reporting needs.

- Assist with administrative and operational functions, including staff scheduling, supply and inventory management, purchasing, timesheet review, and resource allocation.

- Support the planning and coordination of special events, field trips, family engagement activities, showcases, and other program initiatives, ensuring alignment with the approved program calendar and established deadlines.

- Participate in supervisory meetings, DYCD trainings, technical-assistance sessions, and professional development opportunities, and perform other duties as assigned by the Program Director or department leadership.

Qualifications

QUALIFICATIONS & EXPERIENCE:

- Associate degree required; bachelors degree in education, social work, human services, recreation, child development, youth development, or a related field preferred.

- Minimum of two years of experience working in an after-school, school-age childcare, education, recreation, or youth-development program.

- At least one year of staff-supervision or program-coordination experience strongly preferred.

- Experience with DYCD COMPASS, SONYC, Beacon, Cornerstone, or another publicly funded youth program preferred.

- Knowledge of positive youth development, social-emotional learning, behavior management, trauma-informed practices, and inclusive programming.

- Strong organizational, leadership, communication, documentation, conflict-resolution, and problem-solving skills, with the ability to exercise sound judgment in a fast-paced youth-development environment.

- Ability to supervise, coach, and develop staff; manage multiple priorities; meet contractual and operational deadlines; and respond effectively during emergencies and other high-pressure situations.

- Proficiency with Microsoft Office, Google Workspace, electronic attendance systems, and data-entry platforms; experience with DYCD Connect preferred.

- Ability to communicate effectively with young people, families, school personnel, community partners, and regulatory representatives.

- Bilingual English/Spanish skills are preferred.

- Ability to work afternoon and evening hours, school holidays, professional-development days, and occasional weekends, as program needs require.

- Ability to move throughout the program site and actively supervise participants in classrooms, gymnasiums, cafeterias, playgrounds, and community settings.

- Ability to accompany participants on field trips and outdoor activities.

- Ability to lift and carry program supplies weighing up to [25] pounds, with or without reasonable accommodation.

- Ability to respond promptly during drills, emergencies, transitions, and participant incidents.

EQUAL EMPLOYMENT OPPORTUNITY AND POLICY AGAINST DISCRIMINATION AND HARASSMENT

The Crenulated Company Ltd, dba New Settlement Apartments (New Settlement) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth or related medical conditions, sexual orientation and gender identity), national origin, age, disability, genetic information, or military or veteran status in accordance with applicable federal laws. In addition, the Company complies with all applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leaves of absence, compensation and training.

New Settlement does not tolerate unlawful harassment of employees based on race, color, religion, sex, national origin, age, disability, genetic information, or military or veteran status or in any other group protected by federal, state or local law. Improper interference with the ability of the Company s employees to perform their expected job duties is not acceptable.

ACKNOWLEDGEMENT

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions expected of an employee. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of you as an employee. You may be asked to perform other duties as required.