About this role
The Team
The Assistant Office Manager is the face of American Tower. Key responsibilities include greeting all guests and notifying employees of their arrival, professionally managing the main corporate telephone line effectively, and handling the appearance and tidiness of all common areas of the administrator’s floor. Internal customer service is a key part of this role.
What You Need to Succeed
- College degree preferred.
- Minimum 2 years’ experience in a professional office environment.
- Experience with Microsoft Office Suite.
- Experience with Oracle preferred.
- Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
- Punctual
- Excellent telephone etiquette skills.
- Solid focus on customer service.
- Strong computer skills, including Microsoft Office suite.
- Detail oriented, able to multitask and meet deadlines.
- Strong follow-up skills: the ability to organize applicable department timelines and follow up with internal and external customer needs.
- Strong organizational skills: ability to accomplish multiple tasks within the agreed-upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
- Strong track record of building and maintaining solid relationships with internal and external customers and vendors.
- Self-motivated, able to work independently to complete tasks and respond to department requests and to collaborate with others.