Sr Admin Applications Ops

We are seeking a Senior Admin Application Operations to join American Tower’s Information Technology (“IT”) organization. This role serves as a senior-level administrator and technical lead responsible for the end-to-end administration, stability, and operational maturity of application platforms supporting middleware, custom applications and integrations (e.g., MuleSoft, Tomcat, WebLogic, ODI[TY1] ) within a global operating model. This role expands beyond execution to include platform-level ownership, standardization, and continuous improvement, with accountability for environment strategy, configuration integrity, deployment reliability, and operational governance. The Senior Analyst partners closely with engineering, Infrastructure, DevOps, and architecture teams to ensure applications are operable by design, resilient, and scalable. You will lead efforts in advancing continuous delivery/deployment (“CI/CD”) pipelines, automation frameworks, and DevOps practices, while ensuring consistent adoption of ITIL[TY2] -aligned processes (change, configuration, release, and problem management). This role plays a key part in improving platform reliability, reducing operational risk, and driving automation-led efficiency across environments.

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field preferred, or equivalent relevant professional experience.

• 5+ years of experience in application administration, middleware platform operations, or DevOps-oriented roles.

• Proven expertise in middleware platforms (e.g., MuleSoft, Tomcat, WebLogic and ODI) and strong understanding of application integrations and distributed system architectures.
• Demonstrated experience designing and managing CI/CD pipelines, deployment automation, and release engineering practices.
• Hands-on experience with automation and scripting (e.g., Shell, Python, PowerShell, or similar) to optimize platform operations and reduce manual effort.
• Strong understanding and practical application of ITIL frameworks, including change management, configuration management, release management, and problem management.
• Demonstrated ability to own platform stability and drive root cause elimination, with a proactive and prevention-focused operational mindset.
• Experience operating in complex enterprise environments with multiple applications, integrations, and dependencies.
• Strong analytical and troubleshooting skills, with the ability to diagnose and resolve complex cross-system and configuration issues.
• Ability to influence and collaborate with cross-functional teams (engineering, DevOps, architecture) to drive operational improvements and standards.
• Strong communication and documentation skills in English, with the ability to clearly articulate technical concepts, operational standards, and governance practices.