About this role
Required Skills :
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 3–5 years of experience in IT infrastructure or field support roles.
- Strong knowledge of Windows OS, Active Directory, networking fundamentals, and endpoint security.
- Experience with ticketing systems (e.g., ServiceNow) and remote support tools.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals are a plus.
- Excellent problem-solving, communication, and customer service skills.
- Ability to travel between sites and work independently.