Administrative Officer (Workshops)

Job Details:

Job Reference: HCC625128
Salary Range: £28,697 - £31,573 per annum
Work Location: Hampshire Transport Depots in Petersfield and Bishops Waltham
Hours per week: 37
Contract Type: Permanent
Closing Date: 11 October 2026

Interview Date: 23 October 2026

Keep Hampshire moving: be the vital link that keeps our transport workshops running smoothly.

We have an exciting opportunity within the Hampshire Transport Management Team, part of Hampshire County Council’s Highways Service.

The Role:

We are seeking a proactive and highly organised individual to support a busy vehicle workshop environment by delivering high quality administrative, financial and customer service functions.

This role plays a key part in supporting the delivery of high-quality fleet transport services across the county.

If you're looking to broaden your career in a fast-paced and evolving environment, and are passionate about operational excellence, this could be the perfect step for you.

What you’ll do:

You’ll be at the centre of a busy Transport Workshop, helping to keep services running smoothly through excellent customer support, accurate administration, reliable financial processing and effective teamwork.

As a first point of contact for workshop enquiries, your role will involve:

- The ability to communicate clearly with customers, colleagues and suppliers and taking ownership of enquiries.

- Maintaining accurate records and data across different systems, ensuring compliance.

- Supporting financial processing, purchasing, invoicing and recharging activities to add value.

- Helping improve local processes so that the workshop can deliver an efficient, responsive and professional service.

- Working closely with colleagues across Hampshire Transport Management, building positive relationships and supporting team goals.

What we’re looking for:

We’re looking for a confident, organised and collaborative administrator who enjoys working as part of a busy support team and takes pride in providing a helpful, accurate and professional service.

You’ll be a clear communicator with a keen eye for detail, able to handle enquiries, update records, support routine financial processes and use IT systems confidently to keep information accurate and up to date. A flexible and positive approach will be important, along with the ability to manage your own workload, support colleagues and respond effectively to the changing priorities of a workshop environment.

If you’re self-motivated, customer-focused and keen to develop your skills within Hampshire Transport Management, we’d welcome your application.

Why join us?

Hampshire County Council is a flexible employer interested in making the most of your skills and offers a great work life balance. We will also invest in you through our internal development programmes and training.

You will be afforded:

- Access to apprenticeships and nationally recognised qualifications.

- Competitive annual leave entitlement, starting from 24 days' holiday full-time equivalent, plus bank holidays.

- Access to the Local Government Pension Scheme.

- Employee loans for travel costs.

To find out more about what we can offer you in return, please see our  benefits package.

We are deeply committed to inclusion, diversity and wellbeing - see our Inclusion Strategy for further information.

Additional Information:

Administrative Officer (Workshops) Candidate Pack

Contact Details for an Informal Discussion:

Tracy James, Business Operations Manager on [email protected] or 03707 795661 or Louise Smith, Administrative Manager on [email protected] or 03707 797948

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.