About this role
Job Requirements
Experience: 4 - 6 Years
Key Responsibilities
· Knowledge Base (KB) Creation, Maintenance, Cleansing & Localization Validation
o Master the KB, include creating KB specification according to offer structures and implement modularized configurations in SAP (VC – Variant Configuration)
o Drive KB cleansing initiatives for technical accuracy, resolve inconsistencies, remove redundant logic and eliminate obsolete logic to maintain selector reliability.
o Validate localized KB versions for regional accuracy and compliance.
· Support on creation of robust specifications process
o Update existing Offer Logic technical specifications and collaborate with the KB owners to design, draft, and refine specifications
o Ensure consistency between specification documents and live KB content to eliminate logic discrepancies.
· Product Code & Testing Support
o Troubleshoot and resolve product code issues, configuration conflicts caused by Cortec code escalated by regional teams or customers.
o Execute specialized testing activities, including reload testing, integration testing, and UAT for product code deployments.
· Process & Technical Documentation
o Create, update, and maintain end-to-end Offer Logic process documentation (eg, workflow diagrams, rule guides, and troubleshooting manuals)
o Ensure documentation is accessible, up-to-date, and aligned with global standards
· MTZ Selector Simplification & Marketing Alignment
o Support the simplification of MTZ KB selector structure, collaborating closely with the internal teams to align changes with the Marketing Mix project
· Cross-Team Support & Deployment Assistance
o Work with the Platforms & Architecture team (CRMS, Select & Config team) to locate the issues and find a solution
o Provide support for selector-related queries, ensuring good customer experience for Product Selector
Work Experience
Required Experience
· Proven expertise in KB design/ maintenance, modularization of configurations in SAP (VC – Variant Configuration)
· Coding and logic-building skills for troubleshooting and script adjustments
· Proficiency in scripting languages (e.g., JavaScript, Python, or proprietary configurator languages)
· Strong understanding of offer logic rules, marketing rules, and technical assembly rules
· Familiarity with data science fundamentals and enterprise data system management.
· Working knowledge of supply chain data flows (SAP, Bridge, Sysconf) and digital selector integrations (web publication, MySchneider, order systems).
· Experience collaborating with Data Architects and cross-functional teams to ensure overall consistency.