Cloud Production Systems Engineer

Meta is seeking an experienced Cloud Production Systems Engineer to join the Data Center Operations team. Our data centers and the cloud infrastructure powering tens of thousands of servers forms the foundation upon which Meta's rapidly scaling services operate. Meta is at the leading edge of the global data center industry in both design and cloud operations. This role requires a forward-thinking systems professional with deep experience leveraging diverse software tools to identify cloud automation solutions for complex operational challenges with our Cloud partnerships (AWS, GCP, CoreWeave, and other NeoCloud). The ideal candidate performs deep data analysis to prioritize server repair automation in a hyperscale cloud environment, drives solutions through code, and collaborates effectively with globally distributed teams through clear written communication.

Responsibilities

Identify and root cause systemic issues across the cloud server fleet and drive resolutions to maximize uptime and utilization by leveraging hardware failure data and diagnostic telemetry
Write, review, and maintain code for diagnostic and cloud automation tooling that supports quality and efficient delivery of production servers at hyperscale
Own and develop diagnostic tooling requirements that enable frontline operations teams to efficiently manage and repair the cloud server fleet
Drive the escalation process for Data Center Operations to identify, root cause, and resolve complex cloud tooling and hardware issues affecting fleet health
Execute operational validation and verification activities for new cloud product integration into the production environment
Collaborate with cross-functional cloud tooling teams to provide an operations-centric perspective on open issues and contribute to their development roadmaps
Perform deep data analysis to prioritize cloud automation opportunities for server repair workflows in a large-scale, heterogeneous hardware environment
Build cross-functional relationships and influence policies and procedures to improve global cloud data center operations consistency and efficiency
Mentor other engineers on evaluating and resolving cloud fleet issues and defining improvements to tools and operational processes
Travel up to 25% to support global cloud data center operations and new site deployments

Qualifications

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
7+ years of experience in production systems engineering, infrastructure engineering, or system software development for large-scale cloud environments
7+ years of experience with hardware lifecycle management, fleet automation, or cloud data center operations systems spanning compute, storage, or networking infrastructure
Experience developing systems software or automation tooling in Python, Bash, PHP, C, or C++ for Linux-based production environments at scale
Experience with the configuration and maintenance of production systems, including web servers, load balancers, relational databases, storage systems, and messaging systems
Experience communicating technical designs and cloud infrastructure decisions through written documentation and cross-functional stakeholder alignment across engineering and operations teams Experience designing or operating cloud configuration management and infrastructure-as-code systems for large heterogeneous hardware fleets
Experience with data analysis and visualization tools used to prioritize fleet health initiatives and drive operational decision-making
Experience supporting global, multi-site data center infrastructure deployments, including hardware qualification and regional rollout coordination
Familiarity with distributed systems monitoring, alerting, and automated remediation pipelines at hyperscale