Manager, Operations

About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, including some of the most respected brands in the food industry, rely on our expertise and commitment to safety to deliver on their commitments.

What You'll Do

As our Operations Manager, you will lead day-to-day operations at our Hemmant facility, ensuring the safe, efficient, and cost-effective movement of products while delivering exceptional service to our customers. You will lead warehouse and distribution operations, driving performance, compliance, safety, and continuous improvement initiatives.

Based at our Hemmant site, this role operates on a Monday to Friday roster from 6:00 am to 2:00 pm and requires occasional travel to support broader business operations.

- Lead and manage operational activities to ensure customer service, productivity, and financial objectives are achieved.
- Deliver operational and budgetary targets, including revenue, cost control, productivity, and service performance measures.
- Monitor and improve operational procedures, systems, and key performance indicators to enhance efficiency and service outcomes.
- Ensure compliance with food safety, quality, workplace health and safety, and company policies and procedures.
- Oversee inventory management, stock accuracy, shipment verification, and product quality standards.
- Coordinate activities across warehousing, distribution, customer service, inventory control, sales, and procurement functions to ensure seamless operations.
- Develop operational plans, schedules, and resource allocation to meet business demands and customer requirements.
- Lead employee recruitment, onboarding, training, coaching, performance management, and development activities.
- Foster a culture of accountability, teamwork, safety, and continuous improvement.
- Oversee site maintenance, housekeeping, sanitation, and safety programs to maintain a compliant and efficient operation.
- Undertake additional duties and projects as required to support business objectives.

What Experience and Education You Need:

- Minimum 5 years' experience in a leadership or management role within warehousing, logistics, supply chain, or distribution operations.
- Proven ability to lead teams, drive performance, and manage operational budgets and KPIs.
- Strong understanding of warehouse operations, inventory management, and customer service principles.
- Experience using Warehouse Management Systems (WMS) and labour management tools.
- Proficiency in Microsoft Excel and data analysis to support operational decision-making.
- Familiarity with RF technology and warehouse automation systems.
- Diploma or Degree in Business, Supply Chain, Logistics, Operations Management, or a related discipline is preferred.

Why Join Americold?

At Americold, we recognise that our people are critical to our success. In return for your leadership and expertise, we offer:

- A value-driven culture centred on safety, integrity, teamwork and giving back to the communities in which we operate
- A competitive remuneration package, including bonus eligibility
- A role with genuine autonomy, influence and long-term career development opportunities
- Access to Fitness Passport, supporting your health and wellbeing
- Structured internal training and development programs to support your growth as a leader
- Novated leasing options
- Paid parental leave, supporting you and your family during life’s important moments

Apply now and help shape the future of temperature-controlled supply chains with Americold.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.