Front Desk Associate (Part-Time)

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .

Job Description

Associa Carolinas, an Associa company, is hiring a part time Front Desk Associate.

Work Schedule:

Part-Time Weekdays and Occasional Weekends

- Weekdays - 5:30am-2pm or 2pm - 10pm

- Weekends - 8am - 4pm or 2pm - 10pm

Daily responsibilities:

- Work at the Front Desk.

- Meet and greet homeowners, visitors, contractors, and vendors.

- Research and respond to inquires in-person, by phone, and email.

- Manage email communications to homeowners, updating homeowners on HOA Rules and Regulations, community news and events, and maintenance projects.

- Assist homeowners in navigating online portals to pay monthly fees, sign up for events, and enter work order requests.

- Check-in guests as they enter the community.

- Provide information, forms, guidance, and directions.

- Set up file folders and file documents.

- Monitor pools to ensure HOA Rules and Regulations are followed.

- Other duties as requested.

Requirements

- High school diploma or GED equivalent required.

- Customer service oriented, collaborative team member, and excellent communications skills (written and spoken).

- Takes ownership and initiative withattention to details.

- Ability to work in a fast paced work environment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.