About this role
Job Description - Role Purpose & Key Responsibilities
• Customer Care & Response, Troubleshooting, Commissioning, Overhaul and Break/fix service, Preventive/Predictive maintenance
• Warranty claim management
• Root Cause Analysis for technical issues
• Machine Diagnostics & Audit
• Preparation of technical proposal and evaluation
• Identify and follow up on AM sales leads and RFQ
• Review customer PO(T&C)
Required
• Experience with Turbo compressor
Preferred
• Improved product for performance, cost and Established
procedures (internal, external)
• Owning strong business acumen
• Be able to work under pressure and high resilience
• Strong communication capability and adaption to work in a highly matrix organization
• Available for domestic and overseas travel
• Comply with IR standard contractual T&C
• Focus on customer satisfaction and developing client relationships