Bartender

Job Title: Bartender

Supervision Received: Food & Beverage Supervisor

Supervision Exercised: N/A

FLSA Status: Non-exempt

Key Responsibilities:

- Welcome each party and describe the food and beverage amenities, available to them.

- Provide an exceptional guest service experience to each guest.

- Prepare and serve alcoholic and non-alcoholic beverages to guests.

- Maintain and operate a point of sale cash register.

- Maintain, operate, and reconciliate a point-of-sale cash register.

- Receive payment by cash, cards, vouchers, etc. for food services.

- Verify that guests are of legal age to consume alcohol, before service alcoholic beverages.

- Assist in sanitizing and safely storing all cooking equipment and eatery/beverage utensils.

- Handle decision-making, problem solving, complaint resolution, and customer service matters in accordance with skill levels.

- Replenish liquor, beer, wine, mixers, garnishes, and supplies as needed.

- Wash glassware and maintain sanitation standards in accordance with health regulations.

- Follow all operating procedures, safety and sanitation regulations, and departmental policies and procedures.

- Log alcohol for safe serving and inventory purposes.

- Collaborate with servers, kitchen staff, and management to ensure smooth operations.

General Responsibilities:

- Actively participate in departmental and company training programs, as required.

- Notify appropriate staff members when assistance is needed.

- Demonstrate an upbeat and outgoing demeanor, while on duty.

- Ensure compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.

- Promote outstanding customer relations.

- Perform other related duties as assigned.

Qualifications

Qualifications:

Education

- Hight school diploma or GED equivalent

Experience

- No previous experience required

Knowledge, Skills & Abilities

- Must be able to read, understand, apply, and retain knowledge of departmental rules, regulations, and policies

- Knowledgeable on drink mixing techniques and alcohol serving requirements.

- Must be able to follow all instructions, written and oral.

- Knowledgeable in the area of clean and safe food preparation.

- Must be able to handle various cleaning solvents, chemicals, etc.

- May be required to be able to lift up to fifty (50) lbs.

- Must be able to walk for long periods of time; must be able to stoop, kneel, crouch, and/or crawl

- Must be able to work in fast paced environment

- Must be able to work flexible schedule including; evenings, weekends, holidays and promotional events

- Must be able to work in a smoke-filled casino environment

- Must be able to handle alcohol cut-offs/possibly confrontational situations with guests.

Licenses/Certifications/Other:

- Must be able to pass a background check and receive a license or permit from any Regulatory Agency (Oklahoma ABLE Commission, Gaming Commission, etc.), if applicable to perform the essential job functions

- Must pass a pre-employment drug test

- Must already possess or be able to immediately obtain an Oklahoma ABLE Liquor License.

- Must be age 21 or older to mix and prepare alcoholic beverages

- Must obtain a Ponca Tribe Liquor License.

- Must already possess or be able to immediately obtain an Oklahoma or Federal Food Handler’s License.

As a tribal entity, the  Ponca Tribe of Indians of Oklahoma and applicable to Ponca Enterprise Gaming, LLC,  gives preference in employment to a n enrolled member of the Ponca Tribe of Indians of Oklahoma,  and to other enrolled Native Americans of federally recognized tribes.