Operations Administrator

About Scrumconnect Consulting

Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for
delivering impactful technology solutions across UK government departments. Our work
has positively influenced the lives of over 40 million UK citizens. With a strong
commitment to user-centred design and agile delivery, and more to deliver innovative
digital services that matter.

About the Role

We are looking for a proactive, organised, and detail-oriented Operations Administrator to
join our team. This is an excellent opportunity for a recent MBA graduate from a reputed
institution who is interested in building a career in business operations and working
closely with UK-based operations.

The successful candidate will support the day-to-day operational activities of the business,
working with different teams in India and the UK. The role will provide exposure to UK
business processes, administration, reporting, coordination, and operational management.
We are looking for someone who is eager to learn, takes ownership of tasks, communicates
effectively, and is comfortable working in a fast-paced environment.

Key Responsibilities

UK & India Operations
● Support the day-to-day operational activities across the UK and India.
● Coordinate with internal teams to ensure operational tasks are completed accurately
and on time.
● Assist with managing and maintaining operational records, trackers, and
documentation.
● Follow up with relevant stakeholders on pending actions and provide timely updates.
● Support the implementation and monitoring of operational processes and
procedures.
● Assist with ad-hoc operational activities assigned by the line manager.
● Work closely with UK-based stakeholders and understand UK business processes
and requirements.

Administration & Coordination

● Maintain accurate records, databases, trackers, and operational documents.
● Coordinate meetings, follow-ups, and action points where required.
● Assist with preparing documents, reports, presentations, and other business materials.
● Ensure operational information is kept up to date and easily accessible.
● Support different departments with administrative and coordination requirements.
● Handle confidential business information professionally and appropriately.

Reporting & Data Management

● Prepare regular operational reports and management updates.
● Maintain and update spreadsheets and internal tracking systems.
● Collect, organise, and analyse basic operational data.
● Monitor key activities and highlight delays, issues, or areas requiring attention.
● Assist management with accurate and timely information for decision-making.

Process & Compliance Support

● Follow established company processes, policies, and procedures.
● Assist with maintaining operational compliance and documentation.
● Identify process gaps or recurring issues and escalate them to the appropriate team
member.
● Support continuous improvement initiatives across UK and India operations.
Stakeholder Management
● Communicate professionally with internal teams and UK-based stakeholders.
● Follow up on outstanding actions and ensure deadlines are met.
● Build positive working relationships across different teams.
● Act as a reliable point of contact for assigned operational activities.

Qualifications & Skills

● MBA/MBA-equivalent qualification from a reputed college or university.
● Fresh graduates are welcome to apply.
● Strong interest in UK-based business operations and working with international
teams.
● Willingness to undergo Security Check (SC) vetting as part of the process.
● Candidates will be required to provide the necessary information and documentation
to support the security clearance process.
● Excellent written and verbal communication skills.
● Strong organisational and time-management skills.
● Good attention to detail and ability to manage multiple tasks.
● Strong analytical and problem-solving abilities.
● Good working knowledge of Microsoft Excel, Word, and PowerPoint.
● Comfortable working with spreadsheets, reports, trackers, and business documentation.
● Ability to learn new processes and systems quickly.
● Professional attitude with a strong willingness to learn and take responsibility.
● Ability to work independently as well as collaboratively within a team.

What We Offer

● Opportunity to work closely with UK-based operations and stakeholders.
● Exposure to international business processes and operational practices.
● Opportunity to develop a career in Business Operations and Administration.
● Structured learning and on-the-job training.
● Exposure to multiple departments and business functions.
● A collaborative and professional working environment.

Location: Bangalore, 2x a week (Hybrid), Permanent Role.