About this role

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

The ERG & Program Specialist will support and collaborate with the Community Investment team, corporate leadership, and employee groups and advance our efforts to make Newrez a great place to work. The ideal candidate is a relationship-builder, can see the big picture in any situation, has an entrepreneurial and process improvement mindset and can handle any situation with composure and empathy. We are looking for assertive, well-spoken, and compassionate candidates who are dependable, detail oriented, service-minded, and results-oriented.

Diversity, Equity, and Inclusion are a part of who we are at Newrez. We strive to create a culture where every individual feels included and empowered to be their best. Providing equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

Principal Duties:

- Advise and support the Employee Resource Groups (ERGs) and ERG Leadership Council.
- Coordinate and drive participation in events, days of observation, and programs managed by Community Investment, with particular emphasis on ERG programming.
- Expand and support measurable impact of inclusivity and empowerment on business outcomes through Newrez’s DEI Initiative.
- Develop, build, and maintain relationships with external organizations and networks to expand our organization’s visibility in these areas.
- Partner with Recruiting and HR to create goal-driven strategies that support the attraction, retention, and promotion of underrepresented demographics within the company Implement new programs that will embrace diversity and create inclusivity within the company.
- Research and propose best practices, innovative approaches, notable programs of industry peers, etc. and make recommendations to the Manager of DEI.
- Collaborate with Newrez NOW program to implement inclusive giving campaigns and volunteer opportunities.
- Participate in select industry events, representing the organization professionally.
- Measure and regularly report status and metrics of Community Investment programs, projects, and activities, with emphasis on DEI.
- Work across the Community Investment team to support external partnerships with nonprofits, professional organizations, etc. where needed.

- Assist the various internal teams with special projects as required and perform other job duties as assigned by management.
- Travel may be required up to 20%, with seasonal fluctuations that may increase travel requirements.

Education and Experience

- Bachelor's degree or equivalent work experience required.
- Supervisory experience with at least 2 years' experience in project management, logistics, program administration or event management required.
- Demonstrated understanding of DEI concepts and practices, including experience working with underrepresented groups and creating inclusive environments.
- Experience in community organizing and coalition-building.

Knowledge, Skills, and Abilities

- Be able to clearly articulate and present ideas and findings to a varied audience, including the operations staff and senior leadership.
- The ability to establish rapport and relate sensitively to a multiracial and multicultural group of partners
- Possess excellent interpersonal skills and experience collaborating in a multi-disciplinary, diverse, and dynamic team
- Ability to speak publicly and present information to large and small groups.
- Excellent written and verbal communication skills.
- Ability to adapt and work flexibly among teams with different stakeholders and objectives.
- Self-motivated, creative thinker with excellent organizational skills.
- Demonstrate strong leadership capabilities.
- Demonstrates conflict management/resolution capabilities.
- Strong attention to detail and an ability to multi-task.
- Strong skills in MS Office Suite.
- Experience with Event Planning is a plus
- Experience with writing newsletters, articles and social media posts preferred
- Photo and video-editing experience helpful

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Additional Information:

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits :

We offer benefits, programs, and perks that support you in every aspect of your life.

- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
- Adoption Assistance
- Tuition & Certification reimbursement
- Employee Mortgage Loan Program
- The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

- 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
- Matching Gifts Program - dollar-for-dollar up to $1,000
- Access to grants, nonprofit resources, and volunteer opportunities
- More than $6,000,000 donated since 2020
- 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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