About this role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.
About the role
The Four Seasons Hotel Firenze seeks a talented Manager in Training for our F&B Division. As a Manager in Training (MIT) – Food & Beverage, you will rotate across multiple Food & Beverage outlets and departments, gaining a comprehensive understanding of the operation while developing your leadership skills and building a strong foundation for future management opportunities. Through this 18-month development program, you will gain the experience, exposure, and mentorship needed to become a future leader within the organization.
What you will do
- Immerse yourself in the day-to-day operations of our Food & Beverage Division, gaining hands-on experience across multiple outlets.
- Learn and embody Four Seasons service standards, creating exceptional and personalized experiences for our guests.
- Work closely with leaders and team members to understand the operational, financial, and people aspects of the business.
- Support the coordination of service, ensuring smooth operations and a consistently high level of guest satisfaction.
- Develop leadership skills by assisting with team supervision, coaching, training, and employee engagement initiatives.
- Build strong partnerships with Culinary, Rooms, and other hotel departments to deliver seamless guest experiences.
- Contribute ideas and recommendations that enhance efficiency, service quality, and overall performance.
- Gradually assume increasing responsibility, preparing for future management opportunities within the Food & Beverage Division.
What you bring
- Previous experience in luxury hospitality, upscale restaurants, or Food & Beverage operations.
- A genuine passion for hospitality and a desire to build a long-term career in leadership.
- Strong interpersonal and communication skills, with the ability to inspire and collaborate with diverse teams.
- Natural curiosity, a proactive mindset, and a willingness to learn and grow.
- A guest-centric approach, strong attention to detail, and excellent organizational skills.
- Fluency in English and Italian
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Employee Meals
Schedule & Hours:
Full-time position. As part of this role, you will be required to work a flexible schedule, including shifts, weekends, and public holidays, in line with operational needs.