About this role
Program: FM-Rentokil BLI/Process Name: NA Accounts Receivable Designation: Senior Analyst No of Head Count (s): 1 New Hires/Replacement Hires (HC) by Designation Replacement Billed /Unbilled / BU / OPS Bench Billable SFDC ID for Billed New Opportunity Reasons to hire Unbilled / Bench N/A City / Location: Muntinlupa City
Standardized skillset: [Refer attached excel] Shift (APJ / EMEA / US / Any combination): US Reporting Manager : Annadel Prado Educational Background: College Graduate Experience Required: 2~3 years Job Description: Key Responsibilities
• Post cash, checks, EFTs, ACH payments, wire transfers, and credit card payments into the accounting or billing system.
• Ensure payments are applied accurately to the correct customer accounts and invoices.
• Monitor and analyze accounts receivable transactions to ensure accuracy and compliance with company policies.
• Prepare and maintain aging reports, reconciliations, and collection forecasts.
• Investigate and resolve discrepancies related to customer accounts, invoices, and payments.
• Collaborate with sales and customer service teams to address billing issues and improve customer payment experiences.
• Track and report on key AR metrics (DSO, delinquency rates, cash collection performance).
• Support month-end and year-end closing activities by providing accurate AR data.
• Recommend process improvements to enhance efficiency and reduce outstanding receivables.
• Assist in credit risk assessments and customer account reviews. Client Approval mail: Comments Preferred Start date: (induction date) ASAP Collaborators: Maria Antonette Sambas Workplace: WFM, WIO, Hybrid WFH