About this role

Job Type
Full-time

Description

IS THIS YOU?

• You're a Volvo factory-certified Master Technician -- or a master-certified technician from another brand with the advanced diagnostic depth, platform experience, and professional standard to transition to Volvo -- and your credentials reflect sustained performance, not just time in the chair

• You work at a level where complex electrical, drivetrain, and advanced systems diagnostics are the normal scope of your day -- you're the technician others bring the difficult jobs to

• You're ready to bring that expertise to a well-run Seattle Volvo store with a loyal, values-driven ownership community and a rapidly expanding electrified lineup that rewards a technician at the top of their craft

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Volvo Cars Seattle serves a loyal, values-conscious ownership community in one of the Pacific Northwest's most tech-forward and sustainability-minded markets. Volvo's rapidly expanding electrified lineup -- including fully electric and plug-in hybrid models -- demands master-level diagnostic capability and a technician who stays current with platform evolution. The Master Technician here sets the technical standard for the shop and handles the work that requires the deepest expertise in the building.

WHAT YOU'LL DO

• Diagnose and repair Volvo vehicles across the full scope of systems -- advanced electrical, high-voltage EV and PHEV systems, engine, transmission, chassis, ADAS, and beyond -- using VIDA diagnostic tools and Volvo OEM procedures

• Handle the shop's most complex diagnostic cases -- vehicles that require advanced troubleshooting, intermittent fault resolution, and the kind of systematic thinking that separates a master technician from the rest of the team

• Serve as a technical resource for other technicians -- supporting diagnostic questions, reviewing repair approaches, and contributing to the shop's overall technical capability

• Perform multi-point inspections and develop accurate repair plans -- communicating findings clearly to service advisors to support guest authorization

• Execute repairs to Volvo OEM specifications with precision, speed, and zero-defect quality

• Maintain current Volvo factory certifications and stay ahead of platform updates -- particularly across the rapidly evolving EV and PHEV model range

• Document all diagnostic findings and completed work accurately on repair orders

• Perform test drives to validate complex diagnostic conclusions and confirm repair quality before vehicle return

WHAT WE'RE LOOKING FOR

• Volvo factory Master Technician certification -- required as the primary target for this role. Master-certified technicians from other brands (Mercedes-Benz, BMW, Audi, Lexus, or equivalent European/luxury platforms) with strong advanced diagnostic backgrounds will be considered

• 5+ years of Volvo or European brand technician experience -- advanced electrical, ADAS, high-voltage systems, and complex drivetrain diagnostics are the daily scope of this role

• VIDA diagnostic platform proficiency -- or equivalent European OEM diagnostic tool expertise at a master level

• Demonstrated EV and PHEV diagnostic and repair experience -- Volvo's electrified lineup is growing rapidly and high-voltage system competency is a genuine requirement

• A track record of accurate, efficient, high-complexity diagnostic work with a low comeback rate

• ASE Master Technician certification a strong plus

• Valid driver's license with a clean driving record

WHAT WE OFFER

• $50/hr+ flat rate -- master technician rate reflecting your certification level and diagnostic depth

• Progressive pay plan -- certifications and continued platform development recognized in your rate

• Paid Volvo manufacturer training and advanced certification support

• Medical, dental, and vision insurance

• Life insurance and supplemental coverage options

• Paid time off and paid holidays

• Career path into shop foreman and service management roles for technicians ready to lead

• Employee vehicle purchase and service discounts

WHY VOLVO CARS SEATTLE

• Volvo's electrified lineup is one of the fastest-evolving platforms in the European luxury segment -- the master technician who stays current on EV and PHEV diagnostics here is building expertise that becomes more valuable every model year

• Seattle's tech-forward, sustainability-oriented ownership community is one of the strongest Volvo markets in the Pacific Northwest -- guests here are engaged with their vehicles and return to the technicians who take care of them at a consistently high standard

• A well-run Pacific Northwest Volvo store where the master technician's expertise sets the ceiling for the shop's capability -- your work is visible, your standard is felt, and your contributions matter

• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry

• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- define how we treat our technicians and our guests in equal measure

If you're a Volvo-certified or master-level European brand technician with the advanced diagnostic depth and the professional standard to lead the technical work at a well-run Seattle Volvo store -- we'd like to meet you.

Salary Description
$50/hour+ flat-rate DOE