About this role
SUMMARY OF JOB
Ensure efficient and effective service delivery and assist with basic customer queries daily.
KEY RESPONSIBILITIES
- Greet and assist walk-in customers, identifying their needs and recommending suitable paints, coatings, sundries and accessories.
- Promote in-store specials, new products and seasonal campaigns.
- Prepare quotations, process sales, returns and issue invoices as required for all channels, in a timely and efficient manner, in keeping with company policies.
- Ensure correctness of invoices and cash compared to invoices and balance the cash drawer at the end of each shift and submit daily sales reports.
- Ensure proper accounting of sales and cash (Reconciliations, closing of statements), including the reconciliation of POS - cash and cash equivalent at the end of each day, to ensure accuracy in reconciliation.
- Receive, check and shelf inventory; ensuring proper rotation of stock using the First in First Out (FIFO)cycle to maintain process efficiencies.
- Monitor stock levels and promptly report low or out-of-stock items to the Colour Shop Manager.
- Ensure shelves, displays, colour-card stands are organised and well merchandised, daily.