CENTER DIRECTOR

Volunteer Behavioral HealthTennessee, United StatesOn-siteFull-timePrincipal, 12–15+ yearsListed 1 month ago

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About this role

Center Director - Dayton Campus

Full Time Position

Key Responsibilities:

Personnel & Team Leadership

- Manage team productivity , optimize underutilized resources, and handle conflict resolution.

- Oversee human resources processes including hiring, interviewing, staff training, evaluations, coaching plans, corrective actions, and termination recommendations.

- Foster a positive, client-centered team environment to maintain strong staff morale and coordinate clinical coverage.

Financial Management

- Oversee program budgets , approve purchases, monitor debit card transactions, and authorize rental assistance within guidelines.

- Drive financial health by meeting revenue projections and minimizing expenses to achieve zero-neutral or positive margins.

- Meet or exceed monthly THL/BHSN location goals.

Clinical & Program Operations

- Ensure full compliance with licensure, contract requirements, and MCO/CARF standards.

- Maintain adherence to organizational policies, program goals, and optimal service mixes.

- Direct operational workflows , including new program implementation, new client assignments, and the execution of the THL model and staff changes in the integrated care arena.

Customer & Community Relations

- Resolve customer complaints and troubleshoot client-related issues within the clinic and local community.

- Act as a recognized behavioral health expert at community events, presentations, and local agency meetings.

- Collaborate with community leaders to identify gaps in care and design strategic solutions.

Qualifications

Qualifications & Requirements

- Education: Masters Degree in Behavioral Sciences or a closely related field.

- Licensure: Professional clinical license is highly preferred.

- Experience: Proven supervisory and leadership experience is required.

- Skills: Demonstrated ability to coordinate agency activities and build strong working relationships with staff, county officials, and the general public.