About this role
- Deliver exceptional service, ensuring efficient and high-quality client service.
- Proficiently operate computer, communication systems, and all other software systems.
- Look up parts for clients and/or the service department, locate and pull parts.
- Create purchase orders to acquire needed parts.
- Place orders and receive inventory, parts, and whole goods.
- Maintain accurate daily documentation of client information and orders.
- Preserve a safe, clean, and organized workspace environment.
- Provide friendly, professional, and informative interaction with clients, and address concerns and issues promptly and effectively.
- Adhere to all company policies, procedures and safety standards.
- All other duties and tasks assigned by management.
Qualifications
- Technical skills encompassing computers, multi-line phone systems, email, etc.
- Ability to lift, push, and/or pull a minimum of 25 pounds regularly.
- Prolonged periods of sitting, standing, stooping, and bending.
- Skill to effectively communicate verbally with others, both in person and via documentation.
- Ability to operate equipment safely and effectively.