About this role
Work Setup: Hybrid Set Up
Location: 19th Floor, CyberOne, Eastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila
Shift: Graveyard/Nightshift (Eastern time zone)
Job Summary:
This busy medical practice is looking for a highly-organized, outgoing and friendly person to serve as a Patient Intake Coordinator. Candidates must have a positive and professional demeanor and enjoy answering phones. This position is primarily responsible for answering a multi-line phone system and supporting the practices front desk staff. Over time this position will be trained to work at the front desk performing check-in/check-out and related duties.
Duties and Responsibilities:
- Answering phones
- Directing calls to front and back office staff as needed
- Scheduling appointments
- Answering patient questions
- Other duties as requested
Job Requirements:
- Bachelor's Degree
- 3 years of medical office experience (US Healthcare)
- Proficient computer skills
- Strong communication skills
- Strong organizational skills and ability to multi-task
- Excellent patient relations and customer service skills
- Team player
- ECW experience is a plus.
- Working the fax inbox system during light call volume days.
WHY INTELASSIST?
We grow together. We value your effort. We aim to empower you.