PT Bartender-GCT

Position Summary:
Under the general direction of the Restaurant Supervisor, this position will be responsible for making and
serving various alcoholic and non-alcoholic beverages in a prompt and friendly manner. Bartender is
responsible for providing gracious level of customer service to guests to ensure guest satisfaction in a
high-volume establishment. This role must contribute to a safe and welcoming work environment for all
employees and must demonstrate the ability to multi-task in a fast-paced environment. Above all else,
this position must lead by example to create Great Experiences and Memories for all guests and
colleagues!

Key Accountabilities:
• Provides exceptional customer service to guests in an upbeat, positive and professional manner
• Ensure safe and responsible service relative to all aspects of the sale and service of all beverage
products including setting a drink rate, avoiding intoxication and inform all co-workers of guests
being monitored
• Follow and complete all cash out procedures accurately
• Settle cash and debit/credit card payments with all patrons
• Follow opening and closing bar procedures
• Ensure appropriate inventory supply of alcoholic beverages and other related products
• Ensure proper cleaning and operation of glass washer
• Complete spillage documentation of all alcoholic beverages
• Complete daily inventory and waste sheets prior to the end of the shift
• Strong knowledge of standard drink recipes, menus and food items
• Complete knowledge of the P.O.S. system
• Conduct regular cleaning and sanitation of glassware, refrigerators, bar surfaces, glass washers,
equipment and supplies
• Ensure preventative maintenance of glass washer, and other related equipment
• Comply with all alcohol related house policies, practices and Smart Serve guidelines
• Maintain personal cash float and complete cash out procedures
• Communicate all beverage alcohol activities at break and shift end
• Ensure compliance with company’s health and safety policies and adherence to the
Occupational Health and Safety Act
• Maintain a safe environment for all employees and report any health and safety contraventions
to the Food and Beverage Manager immediately
• Perform other duties as assigned

Education and Qualification Requirements:
• A secondary school diploma or equivalent working experience and education
• Minimum 2 years of bartending experience in a high-volume establishment
• Valid Smart Serve Certificate required
• Previous cash handling and P.O.S system experience required
• Strong wine and beverage knowledge
• Must be people-focused, professional and committed to service excellence
• Excellent interpersonal, teamwork, customer service and communication skills
• Maintain a positive working relationship with fellow employees and management as part of a
team
• Ability to multi-task and work under pressure in a fast-paced environment
• Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming
Commission of Ontario

Work Environment Considerations:
• Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict,
distress and noise
• This role requires extended period of walking, standing, bending, twisting and lifting up to 40 lbs
• This role requires a flexible schedule that adapts to the business needs of a 24-hour operation
will have non-traditional work hours including evening and weekend shifts.

Minimum Rate (CAD $) | Minimum Salary (CAD $)
18.60
Job Rate (CAD $) | Midpoint Salary (CAD $)
20.30
Maximum Rate (CAD $) | Maximum Salary (CAD $)
20.30
Existing Vacancy
Yes