About this role
Are you looking for a place where meaningful moments are made together?
We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lobby Ambassador , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled:
- Competitive pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
As a Lobby Ambassador, a typical day will include:
- Provide warm and welcoming greetings to all guests. Utilizes tools to seamlessly screen targeted customers and connect them to a Marketing Executive.
- Supplies Owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.
- Ensures proper coverage and execution throughout the lobby as directed and maximizes interactions during peak arrival periods.
- Promotes awareness of brand image internally and externally.
- Assists with any additional strategies to drive Marketing efforts and Site Volume.
- Takes inventories and ensures all desks in the lobby are stocked with appropriate levels of supplies and collateral.
Guest Experience and Company Standards:
- Welcome and greet guests; anticipate and address their needs.
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Always follow company policies and safety procedures.
To Become a Lobby Ambassador:
- Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
- Available to work a flexible schedule to include weekends and holidays.
- Position may require background and drug screening, in accordance with state and local requirements.
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
#LI-AM1
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.