About this role
- End-to-End Project Ownership: Lead customer SW programs from design-win through Mass Production (MP), tracking schedules and negotiating requirement changes as they arise.
- Strategic Technical Communication: Lead technical communication and requirement definition through customer meetings and site visits, responding to technical queries promptly.
- Deliverable Management: Plan and manage customer deliverables, including SW package planning and quality, with internal project teams.
- Issue Tracking & Resolution: Manage customer support accounts and coordinate issue tracking and assignment across internal teams.
- Stakeholder Management: Maintain and develop relationships with customer project stakeholders and decision-makers, while collaborating with internal teams and Sales to identify new business opportunities.
- Market & Product Insight: Share the latest customer information with internal teams and maintain knowledge of product specs, market trends, and customer requirements.
#LI-NOPOST