About this role
ALOHAS is a Spanish fashion start-up built on a simple idea: only make what people actually order. No overproduction, no deadstock, no waste — just conscious fashion, made to last. We are a fast-growing, international team and we are looking for people who want to help build something different.
THE ROLE
We are looking for a results-driven Sales Advisor for our brand-new store in Rome who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store . With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.
YOUR MISSION
Be the face of ALOHAS
- Represent the brand with energy, professionalism, and a deep understanding of our values.
- Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
- Stay informed on brand updates and best practices.
- Ensure the store is always clean, organized, and aligned with visual standards.
Deliver an exceptional client experience
- Offer tailored service that builds trust and long-term relationships with clients.
- Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
- Engage with customers in a meaningful way to maximize conversion and satisfaction.
- Handle questions, returns, and service situations with efficiency and care.
- Support a seamless shopping experience across online and offline channels.
Be a business driver
- Proactively work to achieve and exceed sales targets.
- Understand store KPIs and take ownership of your impact on performance.
- Use the clienteling system as a strategic lever to drive results and nurture client relationships.
- Support operational tasks that ensure smooth daily store operations.
- Identify opportunities to improve results, suggest ideas, and take action when needed.
- Monitor after-sales activity to ensure high client satisfaction and loyalty.
Collaborate with your team
- Foster a positive and collaborative team spirit.
- Communicate regularly with teammates and management.
- Share feedback and knowledge to help the team grow.
- Assist with stock replenishment and inventories as needed.
WHAT WE ARE LOOKING FOR
- Proven experience in retail, ideally in a performance-focused environment
- Strong sales mindset and ability to meet and exceed targets
- Experience using clienteling or CRM tools to support client engagement and sales
- Customer-first attitude and excellent interpersonal skills
- Fluent in English and Italian (Spanish or any other language is a plus)
- Proactive, solution-oriented and eager to learn
- High level of integrity, motivation and team spirit
WHAT WE OFFER
- Contracts of 40h, 30h or 20h/week under CCNL Terziario, Distribuzione e Servizi.
- Start date: December 2026, with training before the opening.
- The chance to open a brand-new store and build your team from scratch.
- A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.
- Be an ambassador of the ALOHAS brand ✨.
- Exclusive Discounts 💯: Your family and friends benefit too!
- Growth & Happiness 🌈: Constructive feedback, ongoing learning, and support for your professional journey.
- A Company with Soul:
We live and breathe sustainability.
- We support family-life balance, parenthood, gender equality, and diversity.
Ready to shape the future in a premium fashion brand? Join us and leave your mark 🚀
About ALOHAS
Want to know more? Video Presentation
Apply to work with us: careers.alohas.com
Our website: alohas.com IG: @alohas