About this role
As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.
YOUR RESPONSIBILITIES
- Live Our Vision, Values and Beliefs every day
- Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers
- Maintain a clean, neat, and orderly work area
- Promote a safe working environment
- Provide quality assurance and quality control feedback
- Exhibit flexibility and adaptability to changing job requirements
OUR REQUIREMENTS
- Sense of teamwork, ownership, urgency, and attention to detail in your work
- Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods
- Outstanding communication & problem-solving skills to provide first-class customer service
- Ability to work in a fast-paced challenging environment
- Ability to visit clients in assigned geographic territory
- Must pass a background check, drug screen and MVR
PHYSICAL REQUIREMENTS
- Ability to lift and mobilize items from at least 75 lbs.