Services Project Manager II

Why UKG:      At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.  
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. 
A Project Manager is responsible for planning, managing, and leading a team to implement our products. Qualified candidates will have experience managing multiple successful projects simultaneously, some with multiple phases.
Responsibilities:
- Creation and execution of end-to-end project delivery plans, following UKG methodology
- Supporting and guiding Customers on the UKG Methodology, helping them to ensure a successful Payroll transformation project
- Responsible for overall delivery of projects following agreed upon timelines with customers and internal stakeholders as well as completion and sign off exit criteria
- Creating, maintaining, and monitoring project plans to include technical, business and customer tasks and deliverables (inputs, outputs)
- Management of RAID Log, Dependencies, and project documentation
- Coordinating internal/external resources to ensure project milestones/timelines are met
- Responsible for successful completion and delivery of all project deliverables and milestones
- Manage changes to project scope, schedule and costs using appropriate channels (Change Board)
- Assisting with the setup of payroll on the platform and associated processes (Discovery, Implementation, Payroll Parallel runs, Go Live, Operational handover)
- Support all Onboarding technical deliverables and activities to onboard a customer and setup for operational success
- Ensuring first class customer experience during the Onboarding process
Qualifications:
- 3+ years of hands-on Project Management experience in a commercial environment
- Project Management Certification, strong understanding and experience of PM Principles, tools and techniques
- Knowledge and experience of software delivery methodologies such as Agile and Waterfall
- Proven ability to act as a leader in business transformation projects
- Good understanding of system integration principle
- Strong exposure to software and service delivery
- Proven track required in best in class Customer Service communications and delivery
- Desire to develop a deep working knowledge of the global mobility / international payroll market
Benefits:   
- 25 to 28 days of annual leave.
- Medical coverage provided by Bulstrad for you and your dependents.
- Life, AD&D, Disability & critical illness coverage provided by DZI.
- Meal vouchers provided by Edenred - EUR 95 per month.
- Employee Assistance Programs available 24/7.
- Global Tuition Reimbursement program – up to EUR 3 425 per year.
- Fertility support - up to EUR 6 525 per year.
- Adoption assistance.
- Business travel insurance.
- U choose program - EUR 275 every quarter to be spent on eligible items.

Company Overview:  UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. 
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. 
Disability Accommodation in the Application and Interview Process   For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected] (mailto:[email protected])
The pay range for this position is €20,500 to €27,400 Gross/annually. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits