About this role
What You'll Do
- Assist clients interested in cruises, resorts, and vacation packages
- Research cruise lines, itineraries, ships, destinations, and resort options
- Compare accommodations, room and cabin categories, amenities, and available packages
- Help clients identify options based on their preferences and budgets
- Coordinate eligible travel reservations
- Prepare reservation details and travel information
- Monitor relevant supplier promotions
- Answer client questions throughout the planning process
- Provide professional pre- and post-travel support
- Develop knowledge of cruise lines, resort brands, and popular destinations
Who We're Looking For
You may be a great fit if you:
- Love learning about cruises, resorts, and destinations
- Have strong communication skills
- Are organized and detail-oriented
- Enjoy researching and comparing options
- Are comfortable working independently
- Can provide friendly, professional customer service
- Are willing to complete training and continue learning
Previous travel, hospitality, reservations, or customer service experience is a plus but not required.