Digital Outreach Associate or Digital Outreach Coordinator

STRS Ohio, STRS

STRS Ohio is seeking a Digital Outreach Associate or Digital Outreach Coordinator to join the Executive/ Communications and Public Affairs team.

Established in 1920 and serving Ohio’s educators, STRS Ohio is one of the nation’s largest retirement systems, serving nearly 550,000 active, inactive, and retired public-school teachers, and university faculty members, managing approximately $96.3 billion as of June 30, 2025, in assets and paying more than $7 billion in benefits annually.

STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center.  At STRS Ohio, you can experience rewarding work in a professional, business casual work environment. We welcome, celebrate, and promote respect for everyone. We are continually seeking bright and talented individuals to join our team.

Compensation (Grade 8N & 9):

Grade 8N : $30.98 - $34.85/ hr.

Grade 9: $67,962 – $81,555

Work Schedule:

8:00am-5:00pm Monday through Friday (Onsite)

General Summary (Grade 8N & 9):

Under the direction of the Chief Communication Officer, supports the development, maintenance and updating of State Teachers Retirement System of Ohio (STRS Ohio) websites, online forms, email communications and other digital content. Assists with front-end web development, graphic design, website analytics, accessibility reviews and troubleshooting. Collaborates with Communication and Public Affairs associates to deliver accurate, accessible and effective digital communications.

Summary of Responsibilities (Grade 8N & 9):

- Assist with developing, testing, updating and maintaining organizational websites, forms and web-based applications. (Grade 8N)
- Design, develop, test, implement and maintain organization websites, forms and applications to meet organizational needs. Code sites using semantically correct code including comments (documentation) for other developers. (Grade 9)
- Create and update web content using established HTML, CSS and content-management standards. (Grade 8N)
- Contribute to developing custom forms using “secure coding” on the front end (HTML and jQuery). (Grade 9)
- Support the development, testing and maintenance of HTML email templates for use across major email clients. (Grade 8N)
- Help design, develop, test, implement and maintain organizational HTML email templates based on industry’s best practices that work in all major email clients. Design and update graphics needed for websites and emails. Develop motion graphics and videos as needed. (Grade 9)
- Apply established Americans with Disabilities Act (ADA) and digital accessibility standards to assigned work. (Grade 8N& 9)

The above list of duties is intended to describe the general nature and level of work performed by persons assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the persons so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of associates under supervision.

Summary of Qualifications (Grade 8N & 9):

- Bachelor’s degree in web design, digital design, communications or a related field, or an equivalent combination of education and relevant experience required. (Grade 8N)
- Bachelor’s degree in web design, digital design, communications or related field required. (Grade 9)
- One to three years of related experience in web development, digital communications, graphic design or a related area preferred.  (Grade 8N)
- Three to five years of experience working in web design/development required. (Grade 9)
- Foundational knowledge of HTML and CSS required. (Grade 8N)
- Proven experience developing HTML emails required. (Grade 9)
- Proficient in front-end web languages including but not limited to HTML/HTML5, CSS/CSS3 and JavaScript/jQuery. Knowledgeable in AJAX and web data access, storage and display via CSV and XML desired. (Grade 9)
- Familiarity with JavaScript or jQuery, HTML email development and testing, web accessibility principles and practices, and website analytics and reporting tools preferred. (Grade 8N)
- Certifications in HTML, CSS and jQuery front-end web languages preferred. (Grade 9)

Equal Employment Opportunity Employer Statement

State Teachers Retirement System of Ohio (STRS) is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees on the basis of race, color, religion, gender, gender identity or expression, national origin (ancestry), military status, disability, age, genetic information, sexual orientation, or caregiver status, in making employment-related decisions about an individual.

Visa/Sponsorship

To be offered a position with STRS Ohio, you must be either a U.S. citizen or possess proper legal authorization to work in the U.S. for the type of job you are seeking. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship.

ADA Statement

STRS Ohio is committed to ensuring access, inclusion, and reasonable accommodations across all its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Posting Drug-Free Workplace Statement

The State Teachers Retirement System of Ohio (STRS Ohio) is a drug-free workplace. The use of recreational marijuana and non-medical cannabis is strictly prohibited.

Pre-Employment Drug Testing

All final candidates tentatively selected for employment will be required to undergo a urinalysis drug screening prior to appointment. This screening includes testing for illegal substances, including marijuana. A positive test result will disqualify the applicant from employment unless valid medical documentation is provided for legally prescribed medications or a physician’s recommendation for medical marijuana.

Pre-Employment Background Investigation

The final candidate selected for this position will be subject to a criminal background check. STRS Ohio will conduct an individualized assessment of any prior criminal convictions before making a determination regarding employment eligibility.