Mass Account Transfers Operations Consultant

Job Description Summary
Raymond James is seeking a highly skilled Mass Account Transfers Operations Consultant to lead and coordinate large-scale account transition initiatives that support acquisitions, business conversions, and strategic onboarding projects across the firm. This role serves as the operational lead for complex account transfer programs, partnering closely with Private Client Group leadership, Operations, Technology, Compliance, Risk, and external stakeholders to ensure seamless execution and exceptional advisor and client experience.

This is a highly visible role that requires strong operational expertise, project management capabilities, stakeholder influence, and the ability to connect multiple business functions to successfully deliver large-scale transitions. The consultant acts as the face of the conversion process alongside business partners and plays a critical role in driving execution from planning through completion.

Job Description

Key Responsibilities

- Lead large-scale mass account transfer initiatives related to acquisitions, advisor transitions, business conversions, and onboarding programs.
- Serve as the primary operational point of contact throughout the conversion lifecycle, partnering with internal stakeholders and external organizations.
- Manage multiple concurrent projects, coordinating activities across Operations, Technology, Compliance, Legal, Risk, Service, and business leadership teams.
- Facilitate and lead recurring project meetings, provide status updates, identify risks, and drive timely issue resolution.
- Develop and execute project plans, timelines, communication strategies, and implementation activities to ensure successful outcomes.
- Build strong partnerships with Private Client Group leaders, advisors, and business stakeholders to support transition objectives.
- Analyze complex operational challenges and identify solutions that balance business needs, operational requirements, and regulatory considerations.
- Influence stakeholders across multiple departments to ensure alignment, accountability, and execution against project milestones.
- Monitor project progress and proactively address obstacles, dependencies, and resource needs.
- Create and deliver communications tailored to various audiences, including senior leadership, advisors, operational teams, and external partners.
- Drive operational excellence while maintaining a strong focus on service quality, risk mitigation, and client experience.

Qualifications

- Bachelor's degree in related field ( Business, Finance, Accounting) preferred OR equivalent combination of education, training, and experience.
- Significant experience in financial services operations, brokerage operations, wealth management operations, or related areas.
- Experience supporting account transitions, conversions, acquisitions, advisor onboarding, or large-scale operational initiatives.
- Demonstrated project management and cross-functional leadership experience.
- Strong understanding of operational processes, controls, and regulatory considerations within financial services.
- Exceptional written and verbal communication skills with the ability to influence diverse stakeholder groups.
- Proven ability to take ownership, drive accountability, and deliver results in a fast-paced environment.
- Strong analytical and problem-solving skills with the ability to identify root causes and implement effective solutions.

Knowledge, Skills & Abilities

- Strong operational and technical knowledge within financial services.
- Ability to navigate ambiguity and manage complex projects with multiple stakeholders.
- Excellent relationship management and consulting skills.
- Ability to influence outcomes without direct authority.
- Strong organizational skills with attention to detail and follow-through.
- Demonstrated ability to "connect the dots" across teams and identify the right partners to achieve business objectives.
- Advanced client service orientation and commitment to delivering high-quality results.
- Ability to independently manage priorities while maintaining a strategic perspective.

Preferred

- Experience with mass account transfers, business conversions, acquisition integrations, or transition management.
- Experience partnering with technology, compliance, risk, and business leadership teams on enterprise initiatives.
- Project management certification or formal project leadership experience.

Licenses & Certifications

- Securities Industry Essentials (SIE) highly preferred
- Series 99 highly preferred

Education
Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance, High School (HS) (Required)

Work Experience
General Experience - 6 to 10 years

Certifications
s99 - Operations Professional Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)

Travel
Less than 25%

Workstyle
Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.  Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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