About this role
A path for every ambition.
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.
We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Your ambition has a home here.
Position Summary:
The Chief Sales Officer (CSO) role is the most senior sales leader who is responsible for meeting overall growth and profitability targets. This person is responsible for the direction and management of all sales and business development initiatives, for all lines of business in coordination with the Executive Management Team (EMT) and line of business leaders (Sales Leaders).
Responsibilities:
- Develop annual business plan and revenue budget: Organic growth
- New business
- Retention
- New opportunities
- Develop annual business plan with sales leaders across all lines of business that, when executed, will meet targets, and maximize every opportunity, for all lines of business
- Monitors revenue line of P&L statements and takes appropriate corrective action when necessary to ensure targets are met
- Book of business reviews and recommendations for maximizing profitability Book transfers and trade rights
- Establish, review and amend as required incentive and sales plans
- Establish, review and amend as required producer compensation structure
- Establish and maintain market relationships in conjunction with CMO High-level for organizational presence
- Day-to-day to leverage new opportunities
- Open doors of opportunity, rainmaking, promote sales talent and introduce to prospects
- Lead Critical Path meetings in conjunction with CMO
- Participate actively in both the business and industry communities to build a network of contacts that improve the presence and reputation of the organization
- Report all relevant information for SHARP and communicate SHARP related information to the field
- Manage Pipeline and provide forecasting insights
- Participate as required and expected with all HUB Corporate initiatives, meetings, conferences, etc.
Talent Management:
- Producer relations (respecting direct reporting lines) Coaching
- Performance management
- Creation and execution of Producer Plans
- Receivables
- Recognition
- Engagement
- Identify business gaps / needs for production talent
- Select and develop new producers
- Identify top talent and explore future career path
Skills, Characteristics & Qualifications
- Highest level expertise in professional sales
- Deep understanding of the sales processes for all lines of business
- Passion for business and sales
- Ability to plan and manage at the strategic level
- Ability to work collaboratively with direct reports and colleagues to create a results driven and team oriented environment
- Ability to support and motivate sales professionals
- Strong communication skills (verbal & written)
- Excellent interpersonal skills with a variety of individuals (internal and external)
- Industry designation preferred (CAIB, CIP, FCIP, CRM)
- Minimum 5 years insurance brokerage experience in a sales role
- Minimum 5 years experience managing talent
- Applicable licensing for P&C and/or Life Insurance
- Commitment to continued learning & development
- Leadership & management
- Sales
- Client experience
The expected salary range for this position is $190,000 to $250,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
Our Culture Starts with You
- We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
- We want you to be INNOVATIVE and open to sharing your ideas
- You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
- You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
- You work with a high degree of INTEGRITY and ACCOUNTABILITY
What we offer you
We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.
- Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
- Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
- A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
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The HUB difference
HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.
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