E11EVEN - Human Resource Generalist

## Compensation Type
Yearly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.

Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual’s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture.

So reimagine yourself here and get to the essence of what living your way, is truly all about.

Overview

Under the general guidance of the HR Manager, the HR Generalist supports the day-to-day operations of the Human Resources department at E11EVEN Club Hotel & Residences. This role assists with the full employee lifecycle, including recruitment, onboarding, employee relations, benefits and leave administration, HRIS and payroll support, training, and compliance, while serving as a resource for managers and team members.

Responsibilities

Recruitment and Onboarding:

- Partner with hiring managers to anticipate and plan for staffing needs in advance of required start dates.

- Source candidates through job boards, referrals, networking, job fairs, schools, and other avenues; create and maintain internal and external job postings.

- Pre-screen, interview, and assess candidates, and make hiring recommendations to managers.

- Conduct background and reference checks prior to job offers, and prepare offer letters.

- Coordinate new hire onboarding and orientation, including completing Form I-9 and E-Verify, new hire paperwork, and system setup.

- Manage relationships with job boards, agencies, schools, and other recruitment sources, and schedule and attend job fairs.

- Prepare recruiting statistics and reports.

Employee Relations and Administration:

- Serve as a point of contact for team members and managers on HR policies, procedures, and general questions.

- Assist with employee relations matters, including documenting concerns, supporting investigations, and preparing corrective action documentation in partnership with the HR Manager.

- Maintain accurate employee records and personnel files, and process employee changes, such as new hires, transfers, promotions, pay changes, and terminations, in Dayforce.

- Support payroll processing by reviewing timekeeping, verifying employee data, and resolving discrepancies with managers.

- Assist with benefits enrollment and administration, and answer team member benefit questions.

- Assist with leave of absence administration, including FMLA, and workers’ compensation claims.

- Track and support the completion of performance reviews, including 90-day introductory reviews.

- Coordinate required training, certifications, and compliance programs, and maintain training records.

- Ensure compliance with federal, state, and local employment laws, including required postings and record-keeping.

- Conduct exit interviews and process separations.

- Help plan and execute employee engagement and recognition programs and events.

- Perform other related duties as assigned by management.

Qualifications

- Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.

- Two to four (2-4) years of Human Resources generalist experience, including recruitment, preferably in the hospitality industry.

- Proficient in Dayforce and Microsoft Office Suite.

- Commitment to excellence and high standards, with professional appearance and demeanor.

- Excellent written, oral, and presentation skills, with the ability to work effectively with a diversity of individuals at all organizational levels.

- Strong organizational, problem-solving, and analytical skills, with a proven ability to handle multiple projects, manage priorities, and meet deadlines.

- Good judgment with the ability to make timely and sound decisions.

- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

- Creative, innovative team player able to work independently and as a member of various teams and committees.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

- Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions

- Paid holidays

- Paid vacation

- Paid sick leave (provided in accordance with applicable law)

- Employee assistance program (EAP)

- Educational opportunities / Tuition reimbursement

- Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

- 8 paid holidays per year

- Up to 20 days of paid vacation per year, based on classification and length of service

- Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

- 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year

- Up to 20 days of paid vacation per year, based on classification and length of service

- 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

- 8 paid holidays per year

- Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.

- Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions

Posting Date

This job opening was posted on 10/02/2026 and will remain open for at least 75 days.