Business Analyst

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets.  United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?
Global Enterprise Services (GES) is accountable for the operation of Canada's two systemically important clearing houses (CDS and CDCC) and, as a shared service organization for TMX, it also provides services that support TMX businesses in meeting their objectives. In this regard, GES provides the Firm's Technology, Information Security, Enterprise Risk Management, Integrated Operations, Project Management, Vendor management and Innovation services.

Role Summary:

The Business Analyst draws up requirement statements and takes part in development projects as advisor in the area of business and systems use. He/she follows up change requests with users and acts as intermediary between users and implementation teams.
Key Accountabilities:

Requirements, Design, and Implementation

- Lead requirements gathering, analysis, and documentation for enhancements across CDS,CCMS.
- Conduct interviews and analysis sessions to understand current business processes and future needs.
- Translate documented requirements and described business rules/processes into clear actionable functional specifications documents and configure modules to meet those specifications, ensuring traceability from requirements to deliverables
- Collaborate with technical teams on solution design, configuration, and integration development.
- Act as the functional subject matter expert (SME) during the design, development, and implementation phases of new capabilities.
- Support the teams that perform design, configuration, and maintenance
- Facilitate complex issue discussion meetings and resolve ambiguity.
- Contribute to successful project completion by identifying risks and recommending mitigating strategies.
- Collaborate with Enterprise Architecture, Legal, and Information Security teams to validate solutions from an architecture, data privacy, legal contract, and cybersecurity perspective.
- Provide leadership in process improvement initiatives and enhance system and support documentation.
- Collaborate with project managers and other team members to ensure projects are delivered on time and within budget.
- Make recommendations on process improvements and system enhancements to optimize performance and efficiency

Testing, Quality Assurance, and Support

- Develop detailed test scripts and coordinate User Acceptance Testing (UAT) sessions to ensure delivered solutions meet requirements and stakeholder expectations.
- Manage and prioritize defects and enhancements identified during testing.
- Develop and execute comprehensive change management plans for new solutions to ensure successful end-user adoption.
- Create training materials and support documentation for end-users and administrators.

Must Have(s)

- Proven experience as a Business Analyst in Capital Markets.
- Minimum 5 years of experience performing requirements analysis with various functional areas of business and mapping requirements..
- Experience with leading joint analysis and design sessions to elicit outcome based use cases and user stories that deliver results.
- Ability to apply critical thinking to problems and identify alternative solutions with pros and cons and present to business and technology stakeholders
- Business Analysis experience with a demonstrated ability to gather and define requirements.
- Demonstrated experience with waterfall and Agile-based project methodologies.
- Exceptional analytical, problem-solving, and critical thinking skills.
- Strong ability to communicate complex concepts clearly to both technical and non-technical audiences.
- University degree in technology related field or business.

Nice to Have(s)

- AI Automation
- MS Office/ Google Suite expertise
- Testing Experience with usage of automated tools

Salary Range: 120,000/year - 130,000/year CAD. Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

The recruiting efforts for this role are intended to fill a vacant position.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it .