About this role
Job Description
The purpose of a Customer Service Representative is to act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Efficiently communicate projected installation dates with customers. Additionally, a customer service representative’s purpose is to complete tasks, and resolve challenges with other departments.
Qualifications and Skills:
- Punctual and reliable; be at work on time every day and the ability to work in a team environment.
- Strong phone contact handling skills and active listening
- Problem solving skills required, willingness to learn.
- Microsoft Programs experience – Outlook, MS Teams, and MS Excel
- Construction and Window knowledge preferred.
- Bilingual Spanish/English a plus
- Embrace, improve, and more importantly enjoy the opportunity to grow with Avanti.
- Consistency complete day to day tasks of a customer service representative per standard work routine.