Housekeeping and Public Area Attendant

company

About ASH

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.

ASH Hotels, in partnership with local developer Nathalie Jordi, acquired a historic development site nestled in New Orleans’ Marigny neighborhood. Hotel Peter and Paul consist of an existing church, rectory, convent, and school buildings steeped in more than a century of local, preservationist heritage.  Our hotel offers classic, elegant experiences that defy formulaic guest expectations by entwining enduring church and schoolhouse architecture with eclectic interiors and reimagined environments. Characterized by an unexpected contemporary Louisianan spirit, Peter and Paul enchants all guests with an authentic union of yesteryear’s Marigny with today’s New Orleans.

role

About the role

We're looking for a detail-oriented Room and Public Area Attendant to help create memorable experiences for our guests. In this role, you'll be responsible for cleaning and maintaining our beautifully appointed guest rooms and suites to the highest standards, ensuring every space is spotless, well-stocked, and welcoming.  When scheduled as a Public Area Attendant to keep the hotel's lobby, hallways, pool deck, and shared spaces looking as polished and inviting as the day we opened.

In this role, you are responsible for the ongoing cleanliness and presentation of all public and common areas, making sure every space a guest passes through reflects the quality of the hotel.

You'll work closely with our front desk and housekeeping teams to turn over rooms efficiently while paying careful attention to the unique touches that set our property apart. The ideal candidate takes pride in their work, has an eye for detail, and enjoys being part of a close-knit team that values quality over quantity. Previous housekeeping experience is preferred but not required – we're happy to train the right person who brings a positive attitude and strong work ethic to our team.

What you'll do

Room Cleaning, Public Area, Guest Experience & Attention to Detail

- Clean and sanitize guest rooms according to established standards and checklists
- Change linens, make beds
- Vacuum carpets, mop floors, and dust all surfaces including furniture, artwork, and fixtures
- Clean and restock bathrooms with attention to amenities, mirrors, fixtures, and tile surfaces
- Inspect rooms for maintenance issues and report any concerns to housekeeping supervisor
- Ensure all amenities, toiletries, and guest supplies are properly stocked and arranged
- Ensure all technology (TV, Wi-Fi, lighting, climate control) is functioning properly
- Check that all guest information materials and menus are current and neatly displayed
- Handle special guest requests such as extra pillows, cribs, or room setup preferences
- Maintain discretion and professionalism when working around guests in occupied areas
- Assist with common area cleaning and special projects as needed
- Support colleagues during busy periods to ensure all rooms meet checkout deadlines
- Work as a lobby attendant when scheduled
- Clean and maintain all public areas, including the lobby, hallways, elevators, stairwells, restrooms, pool deck, and outdoor common areas
- Sweep, mop, vacuum, and polish floors and surfaces throughout the property on a consistent schedule
- Clean and sanitize public restrooms, restocking supplies as needed throughout the day
- Empty trash receptacles and maintain proper waste disposal throughout public spaces
- Monitor and maintain pool and patio furniture, cushions, and common area amenities
- Respond promptly to spills, messes, or urgent cleaning needs during a shift
- Operate cleaning equipment and use chemicals safely, following SDS and OSHA guidelines
- Report maintenance issues, safety hazards, or damage observed in public areas
- Maintain window and glass cleanliness in lobby and public-facing areas
- Interact courteously and helpfully with guests passing through common areas
- Support set up and breakdown of public spaces for events as needed

Qualifications

- Previous housekeeping or cleaning experience preferred but not required
- Strong attention to detail and ability to work efficiently under time constraints
- Physical ability to lift up to 25 pounds and stand for extended periods
- Basic understanding of cleaning chemicals and proper safety procedures
- Reliable transportation and flexible availability including mornings, weekends and holidays

Personal Qualities

- Friendly and helpful demeanor when interacting with guests and coworkers
- Self-motivated with ability to work independently and as part of a team
- Pride in delivering exceptional service and creating welcoming environments
- Positive attitude and willingness to go above and beyond for guest satisfaction
- Trustworthy and respectful of guest privacy and property

What We Offer

- Competitive hourly wage
- Full time employees are eligible to enroll in Medical, Dental, Vision, Life/Long Term/Short Term Disability insurance after 60 days of employment
- Enroll in our 401k plan with generous company match after 90 days of employment
- Fulltime employees earn 10 paid vacation days, 4 paid personal days, state required paid sick time, and are eligible for 11 paid holidays if you work on the holiday.
- Employee discounts at Ash hotels and dining venues
- Supportive team environment in a unique property
- Louisiana mandated paid sick leave
- Ash Hotel & F&B discounts

Work Environment & Physical Requirements

Flexible schedule including nights, weekends, and holidays is expected around business levels, key team milestones, events, or employee relations matters. Ability to lift, stand, walk, for extended periods of time and the ability to lift up to 25 lbs. as needed.

Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of Ash employees to perform their job duties may result in discipline up to and including discharge