About this role
Do great work with great people at Buckelew!
We are hiring a relief Support Services Workers to join our Orenda Center team. The Orenda Center is a co-ed, clinically managed detox program that provides 24-hour structure and support. As a Support Services Worker, you will play a key role in ensuring the smooth operation of the facility by assisting detox counselors, supporting clerical and data entry tasks, maintaining a clean and safe environment, managing inventory, and organizing historical records . Relief staff works shifts as they become available and shifts may be day, swing or overnight.
RESPONSIBILITIES
- Monitor facility cleanliness and safety, ensuring a welcoming and hygienic environment.
- Track client movement in and out of the facility.
- Maintain appropriate professional boundaries and uphold client confidentiality at all times.
- Actively participate in staff meetings and required training sessions.
- Support the programs structure and uphold its mission in all aspects of your work.
- Support Services Worker will always be the designated medication management person on shift.
- Conduct monitoring every 30 minutes including the MPR and all restrooms.
- Conduct every 6-hour vitals.
- Responsible for being positioned at the front desk and answering phone calls and client questions.
- Inventory belongings for any intakes on shift.
- Conduct UA testing for intakes as appropriate
- Initiate calendar appointments for clients at the direction of counselors or management
- Primary transport for clients, medication and other destinations as determined.
Qualifications
Education & Experience
- High school diploma or equivalent required.
- Minimum one year of experience in data entry and general clerical work.
- Experience working with individuals with mental health and/or co-occurring disorders is preferred.
- Familiarity with AA/NA Twelve-Step programs is strongly preferred.
- Certification as an Alcohol and Drug Counselor or enrollment in an approved training program (CAARR or equivalent) is a plus.
Skills & Abilities
- Intermediate computer proficiency, with data entry and typing skills (minimum 45 WPM).
- Strong verbal and written communication skills.
- Ability to multitask, work both independently and as part of a team.
- Compassionate, professional, and supportive approach with clients.
- Willingness to learn and grow in the role.
- First Aid/CPR certification preferred.
- Valid California drivers license.
- Flexible schedule required, including availability for weekends, evenings, or holidays as needed.
PHYSICAL REQUIREMENTS
- Must be able to perform intermittent physical activities including stretching, bending, kneeling, squatting, reaching, pushing, pulling, grasping, and lifting up to 40 lbs.
- Extended physical activities include walking, driving, writing, standing, sitting, and hearing.
- Must be able to visually interpret information from printed and electronic sources.
- Must complete and pass a TB test in compliance with Department of Alcohol and Drug Programs requirements.
We are an Equal Opportunity Employer committed to creating a workplace that celebrates diversity, promotes equality, and fosters inclusion. We encourage applications from individuals of all backgrounds, experiences, and perspectives.