About this role
Job Description:
Job Specs : 6+ Years
Location: Bengaluru,
KA/ Pune, MH/ Chennai, TN/ Hyderabad, TG
Shift Timing: 2 PM - 11 AM IST
Key Responsibilities:
- Minimum
6+ years of experience in CRM integration development and support.
- Design,
develop, and maintain integrations between Microsoft Dynamics 365 Sales
CRM, external applications, databases, and enterprise platforms.
- Build
and manage Azure Data Factory (ADF) pipelines for data extraction,
transformation, and synchronization.
- Develop,
consume, secure, and troubleshoot REST/SOAP APIs, leveraging JSON, OAuth,
and OpenAPI/Swagger standards.
- Implement
real-time and batch integrations using Azure Integration Services,
including Logic Apps, Azure Functions, Service Bus, and Event Grid.
- Work
with Dataverse, CRM APIs, and the D365 data model to support seamless data
exchange and business processes.
- Develop
and optimize SQL queries, data mappings, and transformation logic to
ensure data quality and performance.
- Monitor,
troubleshoot, and resolve integration issues across CRM and connected
systems, ensuring high availability and reliability.
- Collaborate
with business stakeholders, CRM teams, architects, and downstream system
owners to define integration requirements and technical solutions.
- Support
CI/CD processes, deployment activities, and release management using Azure
DevOps and source control tools.
- Create
and maintain technical documentation, integration specifications, support
guides, and operational runbooks.
- Ensure
compliance with security, governance, and data privacy standards across
all integrations.
- Participate
in Agile ceremonies, sprint planning, estimation, testing, and production
support activities.